Business Relationship Manager (Plateau)

Moniepoint Group
Nigeria
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship building","Customer focus","Target achievement","Attention to compliance","Issue resolution"]

Drive business growth across assigned commercial areas by acquiring and onboarding merchants in Plateau, deploying terminals, and supporting loan disbursements and repayments. Build long-term relationships through field engagement, merchant education on Moniepoint’s payment and financial solutions, and transparent discussions on pricing and terms. Ensure end-to-end onboarding with accurate KYC documentation and adherence to operational SOPs and regulatory guidelines while meeting monthly targets.

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Moniepoint Group
Moniepoint Group
3 years ago

Business Relationship Manager (Plateau)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Drive business growth across assigned commercial areas by acquiring and onboarding merchants in Plateau, deploying terminals, and supporting loan disbursements and repayments. Build long-term relationships through field engagement, merchant education on Moniepoint’s payment and financial solutions, and transparent discussions on pricing and terms. Ensure end-to-end onboarding with accurate KYC documentation and adherence to operational SOPs and regulatory guidelines while meeting monthly targets.
Location: Nigeria
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
  • •Educate business owners on Moniepoint’s products and recommend solutions aligned to their operational and growth goals.
  • •Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and adherence to operational SOPs and regulatory guidelines.
  • •Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and retention, while serving as a primary point of contact for customer queries.

Pay and Benefits

Perks:Health InsurancePensionAnnual Bonus

Key Requirements

  • •Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
  • •Educate business owners on Moniepoint products and recommend solutions aligned to their operational and growth goals.
  • •Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
  • •Ensure end-to-end merchant onboarding with accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
  • •Build and nurture long-term merchant relationships to drive account activity, high transaction volume, and retention.
Skills:Relationship buildingCustomer focusTarget achievementAttention to complianceIssue resolution
Languages:English

Company Brief

Moniepoint Group
Provides digital payments, merchant services, agent banking, card issuance, and business banking solutions across Nigeria and other African markets, serving SMEs, merchants, and financial institutions with technology-first transaction and banking infrastructure.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Lagos, Nigeria
Founded: 2015
WebsiteLinkedIn