Enterprise Account Director

Later
Boston, New York
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Communication","Negotiation","Leadership","Strategic thinking","Relationship-building"]

Enterprise Account Director drives long-term growth and retention for a portfolio of enterprise clients, acting as a trusted advisor in regulated environments. You’ll coordinate with Sales and Delivery to expand renewals and upsells, lead executive engagements, and ensure strategic value realization across complex buyer journeys in influencer marketing and social platforms.

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Later
Later
8 months ago

Enterprise Account Director

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Job Summary

Enterprise Account Director drives long-term growth and retention for a portfolio of enterprise clients, acting as a trusted advisor in regulated environments. You’ll coordinate with Sales and Delivery to expand renewals and upsells, lead executive engagements, and ensure strategic value realization across complex buyer journeys in influencer marketing and social platforms.
Location: Boston, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Own the long-term success and commercial growth of a portfolio of enterprise clients, with accountability for retention, expansion, and multi-year value creation.
  • •Develop and execute tailored account success plans that align Later’s capabilities to each client’s strategic business objectives.
  • •Proactively identify expansion opportunities by deeply understanding client priorities, organizational changes, and market dynamics.
  • •Partner closely with Sales to support enterprise growth strategies, including renewals, upsells, and strategic expansions.
  • •Lead high-impact client engagements including executive business reviews, strategic planning sessions, and educational workshops.
Travel: Low travel

Key Requirements

  • •6+ years of experience in strategic account management, customer success, or enterprise sales, with direct ownership of revenue retention and growth.
  • •Proven experience working with enterprise brands in influencer or social marketing, ideally within regulated or highly restricted industries.
  • •Demonstrated success navigating complex enterprise buying cycles and multi-stakeholder decision-making environments.
  • •Track record of building trusted relationships with senior decision-makers and anticipating organizational changes.
  • •Exceptional communication, presentation, and negotiation skills, with the ability to command executive-level conversations.
Experience:Influencer marketingSocial mediaSaaS
Skills:CommunicationNegotiationLeadershipStrategic thinkingRelationship-building
Languages:English

Company Brief

Later
Provides a visual social media planning, scheduling, and analytics platform that helps brands, creators, and agencies manage Instagram, TikTok, and other social channels. Offers content calendar, media library, and performance insights to streamline social publishing workflows.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: Vancouver, Canada
Founded: 2014
Website