Field Support Technician (Temporary – 6-Month Assignment)

Inspiren
United States
Workplace: RemoteTemporaryUSD 30 - 40 annuallyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Communication","Attention to detail","Troubleshooting","Accountability","Professionalism"]

Provide hands-on field support for Inspiren’s connected device installations at senior living communities. You’ll confirm site readiness through room walkthroughs and Wi‑Fi scans, support mounting and power setup for AUGi, Sense, Help Buttons, Gateways, and Links, and complete quality assurance checks. You’ll troubleshoot exceptions in real time, maintain install/service logs and spreadsheets, and coordinate with onsite or remote Implementation Managers while communicating professionally with staff and residents.

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Inspiren
Inspiren
1 week ago

Field Support Technician (Temporary – 6-Month Assignment)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Provide hands-on field support for Inspiren’s connected device installations at senior living communities. You’ll confirm site readiness through room walkthroughs and Wi‑Fi scans, support mounting and power setup for AUGi, Sense, Help Buttons, Gateways, and Links, and complete quality assurance checks. You’ll troubleshoot exceptions in real time, maintain install/service logs and spreadsheets, and coordinate with onsite or remote Implementation Managers while communicating professionally with staff and residents.
Location: United States
Workplace: Remote
Employment Type: Temporary · 6 months
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Conduct room-by-room walkthroughs to confirm device placement, counts, and naming using Inspiren tools.
  • •Perform wireless (Wi‑Fi) scans and capture site readiness/placement data; flag exceptions to the Implementation Manager in real time.
  • •Assist with mounting, cable management, and power confirmation; perform quality assurance checks against Inspiren placement and configuration standards.
  • •Provide ongoing field support for installed devices, including troubleshooting, minor adjustments, and device swaps/replacements.
  • •Maintain installation/service logs and update tracking systems; provide end-of-day summaries and submit expense reports.
Travel: Medium travel

Pay and Benefits

Salary: USD 30 - 40 annually
Perks:Health InsuranceDentalVision401kHsaFsaLife InsuranceDisability InsurancePaid LeavePaid SickPaid ParentalEquityRemote WorkHome Office

Key Requirements

  • •Must pass a background check.
  • •Installation and device maintenance experience.
  • •Reliable full-week travel availability (2–3 sites/week).
  • •Comfort working in senior living/healthcare-adjacent environments.
  • •Strong communication skills for client- and resident-facing work.
Experience:HealthcareSenior livingDevice installation
Skills:CommunicationAttention to detailTroubleshootingAccountabilityProfessionalism
Tech Stack:Wi-FiSlackSpreadsheetsMapping/walkthrough toolsAUGiSenseHelp ButtonsGatewaysLinks

Company Brief

Inspiren
Provides custom software development, cloud and data engineering services, and IT consulting to help businesses modernize operations, build scalable applications, and leverage analytics and managed services for digital transformation.
Industry: Professional Services
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