Customer Service Manager
United States
Workplace: HybridFull timeUSD 86,500 - 92,000 annuallyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Leadership","Verbal communication","Written communication","Analytical skills","Time management","Organizational skills","Interpersonal skills"]Lead and mentor a team of underwriters supporting Aon Affinity’s K&K Insurance Mass Merchandising business. Oversee underwriting of complex, high-value accounts, monitor portfolio performance, and implement strategies aligned to business objectives. Partner with sales, claims, and product development to resolve client issues and enhance offerings, while ensuring compliance with regulatory and internal audit standards. Bring strong customer service and analytical leadership to improve decision quality and tools.
