Samsara

4 days ago

Field Service Engineer (Automotive)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Oversee customer installation engagements for vehicle and hardware technology deployments at scale. You’ll serve as the onsite point of contact during complex install phases, manage milestone progress, troubleshoot issues, monitor installation CSAT, and coordinate with installation partners and vendors to ensure quality, schedule, and budget alignment. The role also includes training installer technicians, de-risking projects with mitigation strategies, and driving continuous improvement through lessons learned.

Location: Mexico

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Monitor customer installation milestone progress with an implementation consultant and drive prompt resolution of installation issues and challenges while maintaining quality standards.
•Act as a point of contact for escalations and troubleshooting during installation phases.
•Assist partners by creating project-specific installation guides using Samsara best practices and deliver onsite training to installer technicians.
•Coordinate with installation vendors to ensure work is completed on time, on budget, and to Samsara’s quality standards.
•Provide onsite oversight for large/complex deployments, including site readiness checks, real-time troubleshooting, onsite quality checks, and ensuring compliance with safety standards.

Travel: High travel

Pay and Benefits

Perks:Remote WorkHealth InsuranceParental LeaveLearning Budget

Key Requirements

•High school diploma required; advanced degree preferred.
•Valid driver’s license and insurable.
•4+ years managing vehicle and/or hardware technology; prior vehicle installation or up-fitter experience preferred.
•Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
•Basic understanding of electronics and electrical systems, plus field operations coordination and technical deployment experience.

Experience:4+ yearsField servicesHardware technologyVehicle telematicsInstallationIoT

Education:High School

Skills:Problem-solvingAttention to detailCommunicationStakeholder managementContinuous improvement

Licenses:Driver's license

Languages:English

Tech Stack:Internet of Things (IoT)Video-Based SafetyVehicle TelematicsDriver workflowsEquipment MonitoringController Area Networks (CAN bus)Power Take Off (PTO)GPS equipmentAntennasTwo-way mobile radiosEmergency lightingAI toolsElectronicsElectrical systems

Company Brief

Samsara

Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn

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Samsara

4 days ago

Field Service Engineer (Automotive)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Mexico

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Monitor customer installation milestone progress with an implementation consultant and drive prompt resolution of installation issues and challenges while maintaining quality standards.
•Act as a point of contact for escalations and troubleshooting during installation phases.
•Assist partners by creating project-specific installation guides using Samsara best practices and deliver onsite training to installer technicians.
•Coordinate with installation vendors to ensure work is completed on time, on budget, and to Samsara’s quality standards.
•Provide onsite oversight for large/complex deployments, including site readiness checks, real-time troubleshooting, onsite quality checks, and ensuring compliance with safety standards.

Travel: High travel

Pay and Benefits

Perks:Remote WorkHealth InsuranceParental LeaveLearning Budget

Key Requirements

•High school diploma required; advanced degree preferred.
•Valid driver’s license and insurable.
•4+ years managing vehicle and/or hardware technology; prior vehicle installation or up-fitter experience preferred.
•Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
•Basic understanding of electronics and electrical systems, plus field operations coordination and technical deployment experience.

Experience:4+ yearsField servicesHardware technologyVehicle telematicsInstallationIoT

Education:High School

Skills:Problem-solvingAttention to detailCommunicationStakeholder managementContinuous improvement

Licenses:Driver's license

Languages:English

Company Brief

Samsara

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn