Personal Banker Associate II - Williamson Square (Franklin, TN)

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Consultative sales","Customer relationship building","Communication","Confidentiality","Risk awareness"]

Complete a 4–8 week onboarding program with rotations in operations and sales/service, followed by a Retail Personal Banker II role focused on consultative sales and relationship building. Promote deposits, loans, and fee-based services to meet customer needs, cross-sell to existing customers, and support outside sales activities and financial reviews. Maintain risk awareness, follow policies, protect confidentiality, and help achieve individual and financial center production and customer experience goals.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker Associate II - Williamson Square (Franklin, TN)

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Last checked: 3 hours agoStatus: Live

Job Summary

Complete a 4–8 week onboarding program with rotations in operations and sales/service, followed by a Retail Personal Banker II role focused on consultative sales and relationship building. Promote deposits, loans, and fee-based services to meet customer needs, cross-sell to existing customers, and support outside sales activities and financial reviews. Maintain risk awareness, follow policies, protect confidentiality, and help achieve individual and financial center production and customer experience goals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain product knowledge for retail consumer and small business offerings and recommend appropriate solutions.
  • •Use CAMP and approved marketing tools to reach out to customers, set appointments, and drive periodic financial reviews.
  • •Cross-sell to the existing customer base and support outside sales activities and community financial literacy events.
  • •Follow risk and ethics policies, protect confidentiality, and participate in consumer loan and bankcard processes through closing.
Travel: Low travel

Key Requirements

  • •College degree or work experience providing transferable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Ability to develop comfort with sales activities to acquire new customers and/or cross-sell to established customers.
  • •Must demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •Ability to obtain S.A.F.E. Act registration at time of employment through NMLS (MU4R questions/registration required).
Experience:Financial services
Education:Bachelor's
Skills:Consultative salesCustomer relationship buildingCommunicationConfidentialityRisk awareness
Licenses:NMLS registration
Certifications:S.A.F.E. Act registration
Tech Stack:NMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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