Department Manager | Citadel Outlets (Los Angeles, California (US-CA), US)

Lead a sales-focused team in-store by coaching associates, driving category sell-through, and ensuring customers receive the full Burberry Experience. Partner with the Store Manager on performance, training, and employee development, and manage customer flow to deliver exceptional service. Use digital tools to support the in-store digital experience, resolve complex customer issues, and handle key transactions and store processes when store management is absent.