Branch Operations Manager - Ventura

Banc of California
United States
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Leadership","Coaching","Communication","Risk management","Multi-tasking"]

Lead day-to-day operations for a branch, directing and motivating the team to achieve service, growth, audit, and certification goals. Ensure high-quality, friendly customer service; resolve inquiries and complaints; monitor performance against losses and risk. Approve transactions within guidelines, participate in opening/closing and security inspections, review daily reports, and support deposit growth and audit ratings. Coach and mentor staff, including performance evaluations, hiring input, and corrective actions.

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FursaFursa
Banc of California
Banc of California
1 day ago

Branch Operations Manager - Ventura

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead day-to-day operations for a branch, directing and motivating the team to achieve service, growth, audit, and certification goals. Ensure high-quality, friendly customer service; resolve inquiries and complaints; monitor performance against losses and risk. Approve transactions within guidelines, participate in opening/closing and security inspections, review daily reports, and support deposit growth and audit ratings. Coach and mentor staff, including performance evaluations, hiring input, and corrective actions.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Provide direction, leadership, and motivation to achieve branch goals and overall business success
  • •Supervise day-to-day operational functions and ensure compliance with bank policies, procedures, and laws
  • •Assure high-quality, friendly customer service and adhere to growth and brand standards
  • •Resolve customer inquiries/complaints and manage operational risk, losses, and mitigation coaching
  • •Approve transactions within established guidelines; participate in branch opening/closing and security inspections

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •7 years in branch operations, including 3 years supervisory or other leadership experience is required
  • •High School Diploma (or equivalent) is required
  • •Mastery of the operational regulatory environment with thorough knowledge of banking operations is required
  • •Solid knowledge of key branch systems and basic end-user knowledge of Word and Excel is required
  • •Leads, coaches, motivates, and develops staff; strong selection, engagement, and driving high performance is required
Experience:BankingBranch operationsCustomer service
Skills:LeadershipCoachingCommunicationRisk managementMulti-tasking
Tech Stack:WordExcel

Company Brief

Banc of California
Provides commercial and business banking services including deposits, lending, treasury management, and specialty financing for small and middle-market businesses, entrepreneurs, and real estate clients through its U.S. banking operations.
Industry: Corporate Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Angeles, United States
Founded: 1941
WebsiteLinkedIn