General Dynamics

1 week ago

Help Desk Technician - MIDS - TS/SCI with POLY

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 49 minutes agoStatus: Live

Job Summary

Provide technical support and troubleshooting for network, desktop, and/or systems hardware and software as a Help Desk Technician. Support end users with issue resolution to keep enterprise IT environments running effectively. This role requires appropriate clearance (Top Secret/SCI with ability to obtain TS/SCI + polygraph), relevant experience, and required certification(s) to support day-to-day help desk operations onsite in Annapolis Junction, MD.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Entry level

Key Responsibilities

•Provide technical support and troubleshooting for network, desktop, and systems hardware and software.
•Assist with diagnosing and resolving issues across enterprise IT environments.
•Support help desk operations to help ensure secure and reliable agency IT services.

Pay and Benefits

Salary: USD 25.5 - 34.5 hourly

Perks:401kHealth InsuranceDentalVisionPaid LeaveLearning Budget

Key Requirements

•High School Diploma/GED.
•1+ years of related experience.
•Must have US citizenship.
•Security+ CE certification.
•Meet the required PWS 9.1 certification/competency requirements (A+, HDI-CSR, HDI-SCD, HDI-SCA, ITIL, Microsoft 365).

Experience:1+ years

Education:High School

Certifications:Security+ CEITILHDI-CSRHDI-SCDHDI-SCAA+Microsoft 365

Tech Stack:Help Desk SupportTechnical SupportTroubleshootingITILMicrosoft 365A+HDI-CSRHDI-SCDHDI-SCAPWS 9.1

Eligibility

Security Clearance:Top Secret/SCIPolygraph

Company Brief

General Dynamics

Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn

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General Dynamics

1 week ago

Help Desk Technician - MIDS - TS/SCI with POLY

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 49 minutes agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Entry level

Key Responsibilities

•Provide technical support and troubleshooting for network, desktop, and systems hardware and software.
•Assist with diagnosing and resolving issues across enterprise IT environments.
•Support help desk operations to help ensure secure and reliable agency IT services.

Pay and Benefits

Salary: USD 25.5 - 34.5 hourly

Perks:401kHealth InsuranceDentalVisionPaid LeaveLearning Budget

Key Requirements

•High School Diploma/GED.
•1+ years of related experience.
•Must have US citizenship.
•Security+ CE certification.
•Meet the required PWS 9.1 certification/competency requirements (A+, HDI-CSR, HDI-SCD, HDI-SCA, ITIL, Microsoft 365).

Experience:1+ years

Education:High School

Certifications:Security+ CEITILHDI-CSRHDI-SCDHDI-SCAA+Microsoft 365

Tech Stack:Help Desk SupportTechnical SupportTroubleshootingITILMicrosoft 365A+HDI-CSRHDI-SCDHDI-SCAPWS 9.1

Eligibility

Security Clearance:Top Secret/SCIPolygraph

Company Brief

General Dynamics

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn