Sr. Engagement Manager, Forward Deployed Engineering - Financial Services

Databricks
Michigan
Workplace: RemoteFull timeUSD 115,800 - 199,100 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Strategic leadership","Cross-functional collaboration","Customer sentiment management","Problem-solving","Program management"]

Serve as a trusted advisor for Forward Deployed Engineering teams supporting Financial Services accounts. Independently lead large, complex, cross-functional programs to drive implementation success and measurable value realization. Own full-cycle selling for Professional Services & Training offerings, identify upsell and cross-sell opportunities to meet revenue targets, and coordinate with Sales and GTM to align PS&T plans with regional growth goals. Monitor customer sentiment and drive corrective actions to maintain satisfaction.

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FursaFursa
Databricks
Databricks
20 hours ago

Sr. Engagement Manager, Forward Deployed Engineering - Financial Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a trusted advisor for Forward Deployed Engineering teams supporting Financial Services accounts. Independently lead large, complex, cross-functional programs to drive implementation success and measurable value realization. Own full-cycle selling for Professional Services & Training offerings, identify upsell and cross-sell opportunities to meet revenue targets, and coordinate with Sales and GTM to align PS&T plans with regional growth goals. Monitor customer sentiment and drive corrective actions to maintain satisfaction.
Location: Michigan
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
  • •Drive full-cycle sales of standard and customized Professional Services & Training programs.
  • •Identify and pursue upsell and cross-sell opportunities within existing customers to meet revenue targets.
  • •Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
  • •Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction.
Travel: High travel

Pay and Benefits

Salary: USD 115,800 - 199,100 annually
Equity and Bonus:Equity

Key Requirements

  • •7-10 years running a Professional Services line of business.
  • •10+ years in senior customer-facing roles with a mix of influencing and execution.
  • •Deep understanding of Professional Services & Training offerings, including partner funding programs (Microsoft, AWS, Google).
  • •Strong knowledge of Databricks architecture, competitors, and migration benefits.
  • •Proven track record managing large-scale program plans and service delivery.
Experience:Professional servicesFinancial services
Skills:Strategic leadershipCross-functional collaborationCustomer sentiment managementProblem-solvingProgram management
Languages:English
Tech Stack:Databricks architectureGenieLakebaseAgent BricksLakeflowLakehouseUnity CatalogMicrosoftAWSGoogle

Company Brief

Databricks
Provides a unified data analytics platform powered by Apache Spark to simplify building, deploying, and scaling data engineering, data science, and machine learning workloads for enterprises.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn