Sales Associate III-5

Tapestry
Richmond
Workplace: OnsitePart timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as the front-line ambassador of the Coach brand. Meet personal and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations, while using mobile POS, clienteling tools, and social selling to drive repeat purchases. Maintain strong service standards during daily store operations (inventory, replenishment, visual merchandising, transactions) and support teamwork, training, and brand initiatives.

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FursaFursa
Tapestry
Tapestry
1 week ago

Sales Associate III-5

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador of the Coach brand. Meet personal and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations, while using mobile POS, clienteling tools, and social selling to drive repeat purchases. Maintain strong service standards during daily store operations (inventory, replenishment, visual merchandising, transactions) and support teamwork, training, and brand initiatives.
Location: Richmond
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to Coach Guide to Style and Service standards.
  • •Build lasting client relationships and drive sales through personalized styling, product expertise, cross-selling, and tailored recommendations.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Execute daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and efficient transaction handling (purchases, returns, exchanges, online pickups).
  • •Maintain the sales floor and stockroom (clean, organized, stocked) and support inventory cycles including receiving shipments and managing product movement.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (e.g., iPad/laptop, Mobile POS).
  • •Strong English proficiency.
  • •Luxury retail background and social media savvy, including experience with live-stream shopping or video demos (preferred).
  • •Ability to work a flexible schedule, including nights, weekends, and peak retail days.
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSMobile POSIPadLaptopWalkie-talkieSocial sellingLive-stream shoppingVideo demos

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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