Senior Product Manager, Trust & Safety

Cinder
New York
Workplace: OnsiteFull timeUSD 250,000 - 275,000 annuallyFunction: Product ManagementExperience: 5+ yearsSkills: ["Customer discovery","Prioritization","Writing","Communication","Systems thinking","High ownership","Stakeholder alignment","Disagree directly"]

Own end-to-end delivery of multiple related trust & safety products and surfaces, from problem framing and customer discovery through launch and adoption. Shape roadmap priorities by translating strategy into concrete plans for AI agents, platform investments, quality, and customer needs. Write requirements and decision documents, partner closely with Design and Engineering, and drive clear communication across stakeholders in fast-moving, ambiguous environments.

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Cinder
Cinder
2 weeks ago

Senior Product Manager, Trust & Safety

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Last checked: 12 minutes agoStatus: Live

Job Summary

Own end-to-end delivery of multiple related trust & safety products and surfaces, from problem framing and customer discovery through launch and adoption. Shape roadmap priorities by translating strategy into concrete plans for AI agents, platform investments, quality, and customer needs. Write requirements and decision documents, partner closely with Design and Engineering, and drive clear communication across stakeholders in fast-moving, ambiguous environments.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own multiple related products or surfaces end to end, from problem framing through launch and adoption.
  • •Run discovery with customers, prospects, and close teams, turning insights into product direction.
  • •Shape the roadmap by translating strategy into a concrete plan and making tradeoffs across AI agents, platform investments, quality, and customer needs.
  • •Write requirements and decision documents covering what/why, success measures, scope, and edge cases.
  • •Partner with Design and Engineering through delivery, resolving ambiguity quickly and owning final product sign-off.

Pay and Benefits

Salary: USD 250,000 - 275,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceVisionDental401kTravel Allowance

Key Requirements

  • •5+ years in product management, including time in a Senior or Staff-titled role owning complex products end to end.
  • •Experience building B2B or enterprise SaaS with complex workflows, multiple personas, and heavy configuration.
  • •Strong customer discovery skills: identify the real problem and turn it into scalable product direction.
  • •Excellent prioritization with the ability to make and explain hard tradeoffs across strategic bets, customer commitments, quality, platform work, and near-term revenue.
  • •Technical fluency to reason about systems, data, APIs, AI behavior, and implementation tradeoffs with engineers.
Experience:5+ yearsB2BEnterprise SaaS
Skills:Customer discoveryPrioritizationWritingCommunicationSystems thinkingHigh ownershipStakeholder alignmentDisagree directly

Company Brief

Cinder
Cinder operates a modern culinary concept focused on producing wood-fired and fire-cooked meals through direct-to-consumer channels and local delivery. The company blends artisanal cooking techniques with streamlined operations to serve quality prepared foods to nearby customers.
Industry: Restaurants & Food Service
Website