IT Support

Taaleem
Dubai
Workplace: OnsiteContractFunction: IT Support & HelpdeskExperience: 2-20 yearsEducation: bachelorsSkills: ["Communication","Organization","Interpersonal skills","Calm demeanor","Diplomacy"]

Provide end-user IT support for the school community, including hardware issue handling, software installation, and desktop troubleshooting. Manage help desk requests and support teachers and staff, while ensuring smooth day-to-day operation of iOS devices and an iOS server. Oversee IT equipment and peripherals (including printer consumables), perform computer rebuilds, and set up or remove IT equipment for school events and training.

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Taaleem
Taaleem
1 day ago

IT Support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Provide end-user IT support for the school community, including hardware issue handling, software installation, and desktop troubleshooting. Manage help desk requests and support teachers and staff, while ensuring smooth day-to-day operation of iOS devices and an iOS server. Oversee IT equipment and peripherals (including printer consumables), perform computer rebuilds, and set up or remove IT equipment for school events and training.
Location: Dubai
Workplace: Onsite
Employment Type: Contract
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Manage end-user support needs and coordinate with any service providers.
  • •Handle hardware issues, perform software installation, and manage help desk requests.
  • •Provide confident technical support to teachers and staff, including desktop troubleshooting.
  • •Support and manage iOS devices and an iOS server.
  • •Manage IT equipment and facilities (including laptop trollies, CT labs, and common areas), printer consumables, and computer rebuilds.

Key Requirements

  • •Bachelor degree in Information Technology or equivalent degree.
  • •Minimum of 2 years working in a similar field.
  • •Knowledge and understanding of IT issues in a school environment, with regular updates as part of daily work.
  • •Strong ability to communicate with staff, especially when technical issues affect day-to-day practice.
  • •Ability to assess school hardware and maintain stock in good working condition for planned replacement.
Experience:2-20 years
Education:Bachelor's in Information Technology
Skills:CommunicationOrganizationInterpersonal skillsCalm demeanorDiplomacy
Tech Stack:IOSIOS server

Company Brief

Taaleem
Operates a network of private schools and education services in the UAE, providing K-12 learning through internationally recognized curricula. Focuses on high-quality schooling, teacher development, and modern campus experiences.
Industry: Education
Company Size: Large (251 to 1,000 employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2007
WebsiteLinkedIn