Senior Global Services Specialist, Customer Care Operations
NVIDIA
Hong Kong
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Leadership","Communication","Problem-solving","Data analysis","Project management"]Lead global Customer Care operations for NVIDIA’s Compute and Networking portfolio across multi-region centers and partners. Drive scalable service models, define performance metrics, and build a Center of Excellence. Partner across Operations, Logistics, Repair Manufacturing, and HR to ensure high-quality, high-availability customer experiences with data-driven improvements and continuous development.
