Supv Dispatch & ECC

Iberdrola
United States
Workplace: OnsiteFull timeUSD 116,640 - 145,800Function: Transportation & Fleet OperationsExperience: 13+ yearsEducation: associatesSkills: ["Communication","Safety focus"]

Supervise and organize dispatch and ECC operations to ensure daily gas operations field activities run efficiently and in compliance with regulatory requirements. Lead day-to-day emergency and non-emergency dispatching, direct staffing to meet leak response and customer appointment metrics, and oversee construction workload assignment and work-order data entry. Provide 24/7/365 on-call coverage, manage union/non-union performance issues, and support safety and process improvement programs.

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FursaFursa
Iberdrola
Iberdrola
2 days ago

Supv Dispatch & ECC

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Supervise and organize dispatch and ECC operations to ensure daily gas operations field activities run efficiently and in compliance with regulatory requirements. Lead day-to-day emergency and non-emergency dispatching, direct staffing to meet leak response and customer appointment metrics, and oversee construction workload assignment and work-order data entry. Provide 24/7/365 on-call coverage, manage union/non-union performance issues, and support safety and process improvement programs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Manager level

Key Responsibilities

  • •Supervise and monitor union and non-union staff performance, addressing sickness, discipline, and work quality.
  • •Ensure compliance with Federal, State, and Corporate regulations, policies, and procedures.
  • •Execute same-day dispatching for emergency and non-emergency work while maintaining productivity and customer satisfaction.
  • •Direct dispatchers for proper staffing, minimize overtime, and meet leak response and customer appointment metrics.
  • •Review construction workload and assign to contractors; supervise construction work-order data entry and maintain service cards and supporting records.

Pay and Benefits

Salary: USD 116,640 - 145,800

Key Requirements

  • •Associate's degree in Business Administration is preferred or a high school diploma and 13 years of gas operations experience.
  • •Technically proficient as a gas operations dispatcher.
  • •Solid working knowledge of gas field operations policies, procedures, and protocols.
  • •Strong working knowledge of systems used within the Dispatch office.
  • •Excellent oral and written communication skills.
Experience:13+ years
Education:Associate's in Business Administration
Skills:CommunicationSafety focus

Company Brief

Iberdrola
Iberdrola is a multinational electric utility focused on generation, distribution and commercialization of electricity, with significant investments in renewable energy, grid modernization and international power markets serving residential, commercial and industrial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bilbao, Spain
Founded: 1992
WebsiteLinkedIn