Representative II, Pharmacy

NTT
United States
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Attention to detail","Professional communication","Problem-solving"]

Support Medicare members, prescribers, and providers by handling coverage-related requests via inbound/outbound phone and fax. Own accurate case setup, review, outreach, documentation, and timely resolution in line with Medicare/CMS requirements and internal quality standards. Work in a regulated, fast-paced environment where you’ll apply end-to-end skills acquired through modular training, demonstrating strong attention to detail and professional communication.

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FursaFursa
NTT
NTT
1 week ago

Representative II, Pharmacy

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Support Medicare members, prescribers, and providers by handling coverage-related requests via inbound/outbound phone and fax. Own accurate case setup, review, outreach, documentation, and timely resolution in line with Medicare/CMS requirements and internal quality standards. Work in a regulated, fast-paced environment where you’ll apply end-to-end skills acquired through modular training, demonstrating strong attention to detail and professional communication.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Support Medicare members, prescribers, and providers by processing coverage-related requests via phone and fax channels.
  • •Perform accurate case setup, review, outreach, documentation, and timely resolution of requests.
  • •Ensure cases meet Medicare/CMS requirements and internal quality standards.
  • •Manage inbound and outbound phone interactions and fax-based casework as part of daily operations.
  • •Apply end-to-end skills during transition to production work after completing modular training.

Key Requirements

  • •Process coverage-related requests accurately while following Medicare guidelines and CMS-mandated timelines.
  • •Set up, review, and document cases with strong attention to detail.
  • •Communicate professionally through verbal and written channels with members, prescribers, and providers.
  • •Problem-solve effectively in a highly regulated, fast-paced environment.
  • •Handle work through both phone interactions and fax-based casework.
Skills:Attention to detailProfessional communicationProblem-solving

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn