Process Coordinator - Litigation

Discover Financial
Richmond
Workplace: HybridFull timeUSD 56,800 - 64,800 annuallyFunction: Executive & General ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Confident communication","Organizational skills","Time management","Strong judgment","Attention to accuracy"]

Coordinate the intake and fulfillment of third-party subpoenas and other customer account information requests within the Subpoena Fulfillment and Intake team in the Legal department. Review legal requests for completeness and accuracy, resolve ambiguities through communication with external requestors, research account systems of record with internal business partners, and document request/response details in the system of record while meeting time-bound deadlines.

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Discover Financial
Discover Financial
3 days ago

Process Coordinator - Litigation

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Coordinate the intake and fulfillment of third-party subpoenas and other customer account information requests within the Subpoena Fulfillment and Intake team in the Legal department. Review legal requests for completeness and accuracy, resolve ambiguities through communication with external requestors, research account systems of record with internal business partners, and document request/response details in the system of record while meeting time-bound deadlines.
Location: Richmond
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Receive and review legal requests from government agencies, law enforcement, and private attorney firms seeking customer account information
  • •Communicate with requesting parties/agencies to resolve ambiguous requests
  • •Interact with business lines to research account systems of record
  • •Ensure completeness, quality, and accuracy consistent with legal requests and manage relevant request/response notations in the system of record
  • •Manage workload efficiently, identify issues within scope, and escalate to management in a timely manner

Pay and Benefits

Salary: USD 56,800 - 64,800 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification
  • •At least 1 year of experience in Google Workspace or at least 1 year of experience with Microsoft Excel
  • •1+ years of experience in a law firm OR legal department
  • •1+ years of experience in the financial services industry
  • •Ability to demonstrate strong judgment and meet time-bound deadlines
Experience:1+ yearsLegalFinancial services
Education:High School
Skills:Confident communicationOrganizational skillsTime managementStrong judgmentAttention to accuracy
Tech Stack:Google WorkspaceMicrosoft ExcelSystem of record

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn