Chep

3 weeks ago

Retail Territory Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Field-based role focused on building and maintaining customer relationships, driving asset recovery improvements, and onboarding new accounts. You will use data insights to optimize collection performance, conduct retailer training, and collaborate with internal teams to grow CHEP’s customer base while maintaining asset productivity.

Location: United Kingdom

Workplace: Remote

Employment Type: Full time · Permanent

Job Function: Data Science & Machine Learning

Seniority: Manager level

Key Responsibilities

•Establish and maintain strong relationships with key stakeholders at pallet receiving locations, fostering collaboration and ensuring alignment with asset productivity objectives.
•Drive improvements in collection performance by identifying root causes of failure and collaborating with internal teams to improve customer experience and the CIFOT measure.
•Enhance customer satisfaction by conducting regular visits and providing targeted training for retailer staff, ensuring effective equipment control practices are in place.
•Ensure the successful onboarding and implementation of new customers, establishing agreements around asset recovery processes to ensure a smooth transition and operational efficiency.
•Manage and execute audit programs within the account portfolio to ensure adherence to asset management standards and identify opportunities for improvement, maintaining accurate audit result forecast.

Pay and Benefits

Perks:Annual BonusCompany CarHealth InsurancePensionLife AssuranceRemote WorkHoliday

Key Requirements

•Full UK driving licence
•2+ years’ experience in a customer-facing or field-based role
•2+ years’ experience in Customer Service or Account Management within a service-led or FMCG environment
•Strong attention to detail with the ability to analyse data and spot trends
•People-focused with confidence in influencing and problem-solving

Experience:2-2 yearsFMCGRetailLogistics

Skills:CommunicationRelationship buildingStakeholder managementProblem-solvingTaking ownershipAdaptability

Languages:English

Company Brief

Chep

Provides pooled pallets, crates and containers and supply-chain logistics services to manufacturers, retailers and logistics providers globally, enabling transport, storage and returnable packaging solutions that reduce cost, waste and complexity in multi-party supply chains.

Industry: Logistics

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: Sydney, Australia

Website LinkedIn

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Chep

3 weeks ago

Retail Territory Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Remote

Employment Type: Full time · Permanent

Job Function: Data Science & Machine Learning

Seniority: Manager level

Key Responsibilities

•Establish and maintain strong relationships with key stakeholders at pallet receiving locations, fostering collaboration and ensuring alignment with asset productivity objectives.
•Drive improvements in collection performance by identifying root causes of failure and collaborating with internal teams to improve customer experience and the CIFOT measure.
•Enhance customer satisfaction by conducting regular visits and providing targeted training for retailer staff, ensuring effective equipment control practices are in place.
•Ensure the successful onboarding and implementation of new customers, establishing agreements around asset recovery processes to ensure a smooth transition and operational efficiency.
•Manage and execute audit programs within the account portfolio to ensure adherence to asset management standards and identify opportunities for improvement, maintaining accurate audit result forecast.

Pay and Benefits

Perks:Annual BonusCompany CarHealth InsurancePensionLife AssuranceRemote WorkHoliday

Key Requirements

•Full UK driving licence
•2+ years’ experience in a customer-facing or field-based role
•2+ years’ experience in Customer Service or Account Management within a service-led or FMCG environment
•Strong attention to detail with the ability to analyse data and spot trends
•People-focused with confidence in influencing and problem-solving

Experience:2-2 yearsFMCGRetailLogistics

Skills:CommunicationRelationship buildingStakeholder managementProblem-solvingTaking ownershipAdaptability

Languages:English

Company Brief

Chep

Industry: Logistics

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: Sydney, Australia

Website LinkedIn