Pro Pick Up Associate

Ferguson
Lebanon
Workplace: OnsiteFull timeUSD 18.08 - 25.29 hourlyFunction: Communications, PR & CommunitySkills: ["Attention to detail","Communication","Independence","Multitasking","Safety"]

Pick will-call and Pro Pickup orders accurately and quickly (under one hour), maintaining strong order-line pace while prioritizing safety. Load customer vehicles with pipe and pallets, verify product, quantities, and staging locations, and support replenishment, cycle counts, and inventory discrepancy reporting. Handle customer-facing transactions, assist with pickups and returns/credits, and use systems to monitor orders, notifications, and pickup workflows. Provide hands-on onboarding support for new associates.

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FursaFursa
Ferguson
Ferguson
1 day ago

Pro Pick Up Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Pick will-call and Pro Pickup orders accurately and quickly (under one hour), maintaining strong order-line pace while prioritizing safety. Load customer vehicles with pipe and pallets, verify product, quantities, and staging locations, and support replenishment, cycle counts, and inventory discrepancy reporting. Handle customer-facing transactions, assist with pickups and returns/credits, and use systems to monitor orders, notifications, and pickup workflows. Provide hands-on onboarding support for new associates.
Location: Lebanon
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Pull will call and Pro Pickup orders accurately and efficiently to meet daily service expectations in under one hour.
  • •Maintain an average picking pace of 225 to 280 order lines per day while prioritizing accuracy and safety.
  • •Verify product, quantities, and staging locations; adjust work assignments based on order volume and operational needs.
  • •Perform replenishment tasks, complete cycle counts, and report inventory discrepancies.
  • •Provide customer facing support as needed, including assisting with pickups and coordinating with counter or Pro Pickup team members.

Pay and Benefits

Salary: USD 18.08 - 25.29 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •1-2 years of experience in a customer facing, warehouse, counter, or order fulfillment role.
  • •Ability to work independently during assigned shifts while staying aligned with counter, warehouse, and Pro Pickup processes.
  • •Comfort balancing customer interaction with physical work, including picking, loading, and unloading material.
  • •Basic proficiency using systems to manage order status, notifications, and pickup workflows.
  • •Strong attention to detail to support order accuracy, returns, credits, and DispatchTrack data.
Skills:Attention to detailCommunicationIndependenceMultitaskingSafety
Tech Stack:DispatchTrackOrder status systems

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn