Assistant General Manager, Ling Ling (Dubai, AE)

Kerzer International
Dubai
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 3-5 yearsSkills: ["Leadership","Customer focus","Work under pressure","Hands-on management","Conflict resolution"]

Support the Restaurant General Manager in overseeing Ling Ling’s daily operations, profitability, and guest experience. Lead recruitment, training, and performance reviews for team members, ensure service standards and brand specifications are consistently implemented, and manage guest complaints and operational improvements. Drive merchandising, inventory control, promotions, and quarterly menu engineering, while using SOPs and tools to monitor performance and plan future sales, expenses, and staffing levels.

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Kerzer International
Kerzer International
12 hours ago

Assistant General Manager, Ling Ling (Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support the Restaurant General Manager in overseeing Ling Ling’s daily operations, profitability, and guest experience. Lead recruitment, training, and performance reviews for team members, ensure service standards and brand specifications are consistently implemented, and manage guest complaints and operational improvements. Drive merchandising, inventory control, promotions, and quarterly menu engineering, while using SOPs and tools to monitor performance and plan future sales, expenses, and staffing levels.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Assist the Restaurant General Manager in overseeing daily restaurant activities and profitability.
  • •Train, develop, and evaluate team members; coordinate employee schedules and ensure SOPs and policies are implemented.
  • •Ensure outstanding guest service and handle guest complaints/comments to drive improvements.
  • •Maintain merchandising standards, signing standards, and monitor inventory levels.
  • •Control financials and business operations; complete quarterly menu engineering and manage sales/expense projections and staffing levels.

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceIncentive ProgramAnnual Flights

Key Requirements

  • •3 to 5 years of experience in a similar role within a luxury hotel environment.
  • •Team leadership skills with a high level of customer focus.
  • •Ability to work under pressure with a hands-on management style.
  • •Experience coordinating schedules, staffing levels, and operational planning to ensure efficient restaurant operations.
  • •Previous international experience is preferred.
Experience:3-5 yearsLuxury hospitalityLuxury hotelInternational experience
Skills:LeadershipCustomer focusWork under pressureHands-on managementConflict resolution
Tech Stack:Menu Engineering ToolGuest Comment Card ToolRestaurant reservations system

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn