Solutions Engineer

Trend Micro
Panama
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Customer service","Negotiation","Account management","Presentation"]

Drive compelling demos and proofs-of-concept (PoCs) to showcase security automation capabilities, integrate with third-party services, and help customers understand how to lower threat identification and containment times. Maintain ongoing customer relationships, share best practices with SEs, and develop product expertise while traveling regionally for customer-facing activities and events.

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FursaFursa
Trend Micro
Trend Micro
4 months ago

Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Drive compelling demos and proofs-of-concept (PoCs) to showcase security automation capabilities, integrate with third-party services, and help customers understand how to lower threat identification and containment times. Maintain ongoing customer relationships, share best practices with SEs, and develop product expertise while traveling regionally for customer-facing activities and events.
Location: Panama
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Listen to customer problems, work with the sales team, and demonstrate a solution
  • •Provide Proof of Concept service to pre-sales clients and maintain an ongoing customer relationship
  • •Ongoing technical touchpoints/health checks with existing customers
  • •Work in a fast-pace environment under minimal supervision
  • •Share best practices with other SE’s to enhance quality of service and efficiency
Travel: Medium travel

Key Requirements

  • •Computer Science degree or diploma or combination of education and pre-sales experience in Security Software and Systems
  • •Experience working with various Microsoft/Linux software and systems
  • •Solid multi-tasking, troubleshooting and problem resolution abilities
  • •Self-starter with the ability to quickly learn new concepts and technology using self-paced learning management platforms
  • •Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients including administrators and C-level executives
Experience:Cybersecurity
Education:Bachelor's
Skills:CommunicationCustomer serviceNegotiationAccount managementPresentation
Certifications:AWS CertificationAzure CertificationGoogle Cloud CertificationECIHCISSP
Tech Stack:CloudFormationTerraformAWSAzureGoogle CloudLinuxWindowsSIEMMITRE ATT&CK

Company Brief

Trend Micro
Global cybersecurity company providing endpoint, cloud, network, and hybrid security solutions to protect businesses and consumers from cyber threats, leveraging threat intelligence, machine learning, and automated protection across environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1988
WebsiteLinkedIn