Senior PSS Engineer

Trane Technologies
Zhongshan
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Project coordination","Detail-oriented","Stress tolerance"]

Provide technical sales support for HVAC-related products, helping respond to customer questions on functionality, features, and configuration. Review orders against design/production standards, support tender documentation, and coordinate special/non-standard customer requirements with factory teams. Support customer visits and performance testing, deliver sales/after-sales training, and troubleshoot control logic/communications issues. Partner with product teams to maintain product configuration and control logic documentation, including cost/price and optimization recommendations.

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FursaFursa
Trane Technologies
Trane Technologies
2 months ago

Senior PSS Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide technical sales support for HVAC-related products, helping respond to customer questions on functionality, features, and configuration. Review orders against design/production standards, support tender documentation, and coordinate special/non-standard customer requirements with factory teams. Support customer visits and performance testing, deliver sales/after-sales training, and troubleshoot control logic/communications issues. Partner with product teams to maintain product configuration and control logic documentation, including cost/price and optimization recommendations.
Location: Zhongshan
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Help sales resolve technical questions by email/phone, including product functions, features, and options, to answer customer inquiries.
  • •Check sales orders to ensure they meet product design/production standards and confirm configuration/selection.
  • •Support tender processes with required documents (e.g., product certificates, BOM/parts list, quality system, clarification of questions, selection reports).
  • •Coordinate support for non-standard customer requirements by aligning with relevant factory functions and proposing solutions to help secure orders.
  • •Support training for sales and after-sales teams (product training, selection software usage, product optimization).

Key Requirements

  • •Bachelor’s degree or above in energy applications engineering or energy and power engineering (HVAC or refrigeration direction).
  • •Solid HVAC or air-conditioning product knowledge framework.
  • •At least 8 years of experience in HVAC product design, R&D, or pre-sales technical support, including at least 3 years in DC data center cooling equipment (e.g., CDU liquid-cooling structure or component layout projects).
  • •Excellent English (CET-6), strong listening/speaking/reading/writing, fluent speaking.
Experience:8+ yearsHVACData center coolingDC equipmentLiquid cooling
Education:Bachelor's in energy applications engineering or energy and power engineering (HVAC or refrigeration direction)
Skills:CommunicationPresentationProject coordinationDetail-orientedStress tolerance
Languages:English
Tech Stack:PLCI/OHVACDC data center coolingCDU liquid coolingPredictive controlAdaptive controlIoT cloud-edge collaboration

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn