Assistant Store Manager

Tapestry
Germany
Workplace: OnsiteFull timeEUR 38,000 - 45,000 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Communication","Problem-solving","Conflict resolution","Leadership"]

Partner with the Store Manager to drive sales performance and operational excellence in a Coach luxury retail environment. Lead by example on the sales floor, uphold service standards, and resolve customer issues. Recruit, onboard, and develop the team while fostering an inclusive, high-energy culture. Support omni-channel and clienteling efforts, manage compliance and loss prevention basics, and collaborate with district and corporate teams on store strategy and cross-functional projects.

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FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and operational excellence in a Coach luxury retail environment. Lead by example on the sales floor, uphold service standards, and resolve customer issues. Recruit, onboard, and develop the team while fostering an inclusive, high-energy culture. Support omni-channel and clienteling efforts, manage compliance and loss prevention basics, and collaborate with district and corporate teams on store strategy and cross-functional projects.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Create an inclusive, high-energy environment that meets Coach service standards and resolve customer issues promptly.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline.
  • •Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience.
  • •Oversee operational compliance including scheduling, payroll, HR processes, loss prevention, visual merchandising standards, and store safety.

Pay and Benefits

Salary: EUR 38,000 - 45,000 annually
Perks:Paid LeaveLearning BudgetEmployee Discount

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashionService
Skills:Customer focusCommunicationProblem-solvingConflict resolutionLeadership
Languages:English
Tech Stack:Microsoft OfficeOmni-channelClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor