Al Futtaim Group

3 days ago

Warranty Administrator | Al-Futtaim Automotive | Electric Mobility (Dubai, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Manage BYD warranty operations for the Aftersales team in Dubai, ensuring warranty claims are processed accurately and within OEM guidelines. Drive warranty revenue recovery by monitoring performance, preparing KPI reports, and identifying improvement opportunities. Support warranty audits, reconcile warranty accounts and related financial items, and collaborate with Aftersales, Parts, Technical, Finance, and OEM stakeholders to resolve issues. Provide on-the-job training for warranty staff and service advisors.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Manage and oversee warranty operations according to BYD and company policies.
•Process warranty claims accurately and within required timelines to maximize acceptance and revenue recovery.
•Provide technical and operational guidance to the warranty team on warranty-related matters.
•Monitor warranty performance, identify improvement opportunities, and support achievement of departmental targets.
•Prepare and analyze warranty performance reports and KPIs, and support warranty audits for compliance.

Key Requirements

•Manage warranty operations in line with BYD and company policies and procedures.
•Process warranty claims accurately within required timelines to maximize acceptance and revenue recovery.
•Manage warranty claims, submissions, reconciliations, and support audits while ensuring compliance with OEM standards.
•Strong automotive warranty knowledge and OEM claim procedures, with ability to identify and resolve warranty-related issues.
•Hands-on experience with SAP IS-Auto and/or SAP S/4HANA, plus strong Microsoft Office/Excel proficiency.

Experience:AutomotiveAftermarketAutomotive distributorAftersales

Education:

Skills:AnalyticalAttention to detailStakeholder managementOrganizationalProblem-solving

Tech Stack:SAP IS-AutoSAP S/4HANASAPMicrosoft OfficeExcel

Company Brief

Al Futtaim Group

Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Bootstrapped

Headquarters: Dubai, United Arab Emirates

Glassdoor: 3.6

Website LinkedIn Glassdoor

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Al Futtaim Group

3 days ago

Warranty Administrator | Al-Futtaim Automotive | Electric Mobility (Dubai, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Manage and oversee warranty operations according to BYD and company policies.
•Process warranty claims accurately and within required timelines to maximize acceptance and revenue recovery.
•Provide technical and operational guidance to the warranty team on warranty-related matters.
•Monitor warranty performance, identify improvement opportunities, and support achievement of departmental targets.
•Prepare and analyze warranty performance reports and KPIs, and support warranty audits for compliance.

Key Requirements

•Manage warranty operations in line with BYD and company policies and procedures.
•Process warranty claims accurately within required timelines to maximize acceptance and revenue recovery.
•Manage warranty claims, submissions, reconciliations, and support audits while ensuring compliance with OEM standards.
•Strong automotive warranty knowledge and OEM claim procedures, with ability to identify and resolve warranty-related issues.
•Hands-on experience with SAP IS-Auto and/or SAP S/4HANA, plus strong Microsoft Office/Excel proficiency.

Experience:AutomotiveAftermarketAutomotive distributorAftersales

Education:

Skills:AnalyticalAttention to detailStakeholder managementOrganizationalProblem-solving

Tech Stack:SAP IS-AutoSAP S/4HANASAPMicrosoft OfficeExcel

Company Brief

Al Futtaim Group

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Bootstrapped

Headquarters: Dubai, United Arab Emirates

Glassdoor: 3.6

Website LinkedIn Glassdoor