Senior Forward Deployed Engineer (AI Agent)

Cresta
Canada, Alberta, British Columbia, Ontario
Workplace: RemoteFull timeFunction: Data Science & Machine LearningExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Project management","Problem-solving","Collaboration","Analytical thinking"]

AI Agent Engineer at Cresta responsible for deploying state-of-the-art AI agents, integrating them with external systems, and coordinating with customers and internal teams to deliver high-impact AI deployments. You’ll develop intelligent agents using LLM tech, optimize performance, gather requirements, conduct demos, and help shape product capabilities through real-world deployments in a cross-functional environment.

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FursaFursa
Cresta
Cresta
1 year ago

Senior Forward Deployed Engineer (AI Agent)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

AI Agent Engineer at Cresta responsible for deploying state-of-the-art AI agents, integrating them with external systems, and coordinating with customers and internal teams to deliver high-impact AI deployments. You’ll develop intelligent agents using LLM tech, optimize performance, gather requirements, conduct demos, and help shape product capabilities through real-world deployments in a cross-functional environment.
Location: Canada, Alberta, British Columbia, Ontario
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
  • •Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
  • •Optimize AI agent performance (e.g., fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
  • •Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
  • •Conduct interactive demos and present proof-of-concepts to prospective customers, gather feedback, and iteratively refine solutions to meet objectives.

Pay and Benefits

Equity and Bonus:Equity
Perks:MedicalDentalVisionEquityRemote Work

Key Requirements

  • •Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
  • •3+ years of experience in software development, AI/ML engineering, or system integration.
  • •Proficiency in Python and Golang, with the ability to write clean, efficient code.
  • •Familiarity with AI/ML concepts, hands-on experience with large language models (LLMs), and prompt engineering techniques.
  • •Strong understanding of AI agent frameworks, function calling, and retrieval-augmented generation (RAG).
Experience:3+ yearsAILLMsCloud
Education:Bachelor's
Skills:CommunicationProject managementProblem-solvingCollaborationAnalytical thinking
Languages:En
Tech Stack:PythonGolangAWSGCPAzureCI/CDContainerizationAPIsWebhooksData pipelinesDatabasesCRMsLLMsPrompt engineering

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn