Team Leader.Injaz - RBG - CC_Balance Builder.Retail Banking Group

Mashreq
United Arab Emirates
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Leadership","Coaching","Performance management","Communication","Analytical thinking"]

Lead a retail banking direct sales team focused on credit card acquisition and balance-building goals. Own lead allocation, coaching, and daily performance management to drive conversions and monthly targets. Build effective sales pitches and objection-handling approaches while ensuring full compliance with regulatory and service-quality standards. Review KPIs and sales reports to find improvement opportunities, recruit and train sales agents, and collaborate with Sales Strategy and Product teams to align field activity with business objectives.

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FursaFursa
Mashreq
Mashreq
2 days ago

Team Leader.Injaz - RBG - CC_Balance Builder.Retail Banking Group

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Lead a retail banking direct sales team focused on credit card acquisition and balance-building goals. Own lead allocation, coaching, and daily performance management to drive conversions and monthly targets. Build effective sales pitches and objection-handling approaches while ensuring full compliance with regulatory and service-quality standards. Review KPIs and sales reports to find improvement opportunities, recruit and train sales agents, and collaborate with Sales Strategy and Product teams to align field activity with business objectives.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Manager level

Key Responsibilities

  • •Deliver monthly credit card acquisition and balance-building goals through direct sales channels.
  • •Manage and optimize lead allocation and customer engagement strategies.
  • •Set team performance goals, track daily activities, and monitor conversion rates and KPIs.
  • •Coach and mentor the sales team with structured feedback to improve performance.
  • •Ensure sales activities meet regulatory/compliance standards and maintain service quality, including recruiting, training, and certifying sales agents.

Key Requirements

Skills:LeadershipCoachingPerformance managementCommunicationAnalytical thinking

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
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Glassdoor: 3.3
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