Associate Premier Relationship Manager ARM2 (Beijing, BJ, CN, 100005)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Relationship building","Sales orientation","Communication","Customer centricity","Independent mindset"]

Build and grow a Premier customer base by establishing long-term relationships with an assigned portfolio. Manage clients’ total wealth by matching financial and investment solutions to their needs. Promote Premier Service, understand customer goals, and make referrals across business units when appropriate. Support branch improvement by gathering customer feedback, ensuring service quality, and meeting audit and compliance requirements.

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FursaFursa
HSBC
HSBC
2 days ago

Associate Premier Relationship Manager ARM2 (Beijing, BJ, CN, 100005)

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Last checked: 3 hours agoStatus: Live

Job Summary

Build and grow a Premier customer base by establishing long-term relationships with an assigned portfolio. Manage clients’ total wealth by matching financial and investment solutions to their needs. Promote Premier Service, understand customer goals, and make referrals across business units when appropriate. Support branch improvement by gathering customer feedback, ensuring service quality, and meeting audit and compliance requirements.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop the Premier customer base and establish long-term relationships with an assigned Premier clientele portfolio.
  • •Manage clients’ total wealth by matching financial and investment product solutions to their needs.
  • •Promote Premier Service, explore customer needs, and make referrals to other business units when appropriate.
  • •Support branch improvement initiatives by providing customer feedback on service.
  • •Ensure compliance with audit requirements and quality assurance.

Key Requirements

  • •University-level education, preferably finance, business, or a related discipline.
  • •Experience in a client-facing environment with strong relationship-building capability.
  • •Strong sales and customer orientation with excellent communication and interpersonal skills.
  • •High customer-centric mindset focused on delivering exceptional service quality.
  • •Fluency in Mandarin and English, with strong interest and understanding of financial markets.
Education:Bachelor's
Skills:Relationship buildingSales orientationCommunicationCustomer centricityIndependent mindset
Languages:MandarinEnglish

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn