eSales Agent - Long Beach BMW MINI

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 60,000 - 80,000 annuallyFunction: SalesSkills: ["Customer satisfaction","Ethical behavior","Communication","Professionalism","Accuracy"]

Respond to internet leads with courtesy and professionalism, accurately logging customer inquiries in the CRM and using lead management tools to track engagement. Generate sales appointments and conduct phone surveys to assess customer preferences and experience quality. Prepare required reports and documentation, stay current on vehicles, inventory, and financing/incentive programs, and deliver a high-accountability customer experience that supports dealership sales growth.

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Sonic Automotive
Sonic Automotive
1 day ago

eSales Agent - Long Beach BMW MINI

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Respond to internet leads with courtesy and professionalism, accurately logging customer inquiries in the CRM and using lead management tools to track engagement. Generate sales appointments and conduct phone surveys to assess customer preferences and experience quality. Prepare required reports and documentation, stay current on vehicles, inventory, and financing/incentive programs, and deliver a high-accountability customer experience that supports dealership sales growth.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Respond to internet inquiries with courtesy, accuracy, and professionalism.
  • •Enter all customer inquiry data into the CRM and update/track inquiry flow using lead management tools.
  • •Generate sales appointments for customers who contact the dealership via the internet to purchase vehicles.
  • •Conduct phone surveys to assess customer preferences and quality of experience.
  • •Compile required reports, forms, and documentation on a timely basis and perform other assigned duties.

Pay and Benefits

Salary: USD 60,000 - 80,000 annually

Key Requirements

  • •Respond to internet inquiries with courtesy, accuracy, and professionalism.
  • •Promptly and accurately enter customer inquiry data into the CRM.
  • •Generate sales appointments and effectively utilize lead management tools.
  • •Conduct phone surveys to assess customer preferences and quality of experience.
  • •Be authorized to work in the USA and be able to pass pre-employment testing (background checks, MVR, drug test, credit report) and hold a valid driver license.
Experience:Automotive
Skills:Customer satisfactionEthical behaviorCommunicationProfessionalismAccuracy
Licenses:Valid driver license
Languages:English
Tech Stack:CRMLead management tools

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn