Senior Software Engineer - Digital & Ops

HD Supply
Chennai
Full timeFunction: Software EngineeringExperience: 4-8 yearsSkills: ["Troubleshooting","Root cause analysis","Problem-solving","Communication","Stakeholder management","Collaboration","Continuous improvement","Incident management","Problem management","Service operations"]

Provide Level 2/3 production support for enterprise data integration and ETL solutions built on SAP BusinessObjects Data Services (BODS). Monitor and troubleshoot SAP BODS environments, investigate ETL failures and performance bottlenecks, run RCA, and drive permanent fixes. Support releases, migrations, deployments, on-call rotations, and disaster recovery testing. Improve monitoring, observability, automation, runbooks, and operational reporting while coordinating with cross-functional teams to meet SLAs and governance requirements.

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FursaFursa
HD Supply
HD Supply
2 weeks ago

Senior Software Engineer - Digital & Ops

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Provide Level 2/3 production support for enterprise data integration and ETL solutions built on SAP BusinessObjects Data Services (BODS). Monitor and troubleshoot SAP BODS environments, investigate ETL failures and performance bottlenecks, run RCA, and drive permanent fixes. Support releases, migrations, deployments, on-call rotations, and disaster recovery testing. Improve monitoring, observability, automation, runbooks, and operational reporting while coordinating with cross-functional teams to meet SLAs and governance requirements.
Location: Chennai
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Monitor and support SAP BODS production environments to ensure reliable execution of business-critical ETL jobs and scheduled activities.
  • •Proactively diagnose and resolve ETL job failures, data load issues, and system performance bottlenecks while meeting SLAs and operational KPIs.
  • •Perform incident and problem management, including impact analysis, coordination during major incidents, and Level 2/3 production support.
  • •Conduct detailed root cause analysis and drive permanent fixes and preventative measures for recurring issues.
  • •Improve platform reliability and operational excellence through automation, enhanced monitoring/observability, runbooks/knowledge articles, and disaster recovery/business continuity testing.

Key Requirements

  • •4–7 years of experience in data engineering, ETL support, or application support, including 3+ years supporting SAP BODS production environments.
  • •Experience with enterprise-scale ETL operations and data movement platforms, including incident and problem management in SLA-driven environments.
  • •Hands-on SAP BODS administration, monitoring, scheduling, and troubleshooting (data flows, workflows, job server, repository, batch job execution).
  • •Strong SQL and database querying skills (e.g., Oracle, SQL Server, Snowflake) and ability to analyze ETL failures, bottlenecks, and data quality issues.
  • •Knowledge of enterprise scheduling and operational tools such as Control-M/Autosys, plus production monitoring/operational dashboards and ETL architecture concepts (data warehousing, lineage).
Experience:4-8 yearsData engineeringETLEnterprise supportSAP BODSApplication support
Skills:TroubleshootingRoot cause analysisProblem-solvingCommunicationStakeholder managementCollaborationContinuous improvementIncident managementProblem managementService operations
Tech Stack:SAP BusinessObjects Data Services (BODS)ETLData FlowsWorkflowsJob ServerRepository managementBatch Job executionSQLOracleSQL ServerSnowflakeControl-MAutosysProduction monitoring toolsOperational dashboardsETL architectureData warehousingData lineageSplunkDynatrace

Company Brief

HD Supply
Wholesale distributor of maintenance, repair and operations (MRO) products, providing building materials, construction supplies, and related services to contractors, property managers, and facility maintenance professionals across North America.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Atlanta, United States
WebsiteLinkedIn