Technical Support Specialist - AutoCAD Elec
Autodesk
Boston, Atlanta, Denver
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskExperience: 6+ yearsEducation: bachelorsSkills: ["Customer service","Troubleshooting","Analytical","Communication"]Technical Support Specialist focusing on AutoCAD Electrical within Autodesk's Product Support Team. You’ll troubleshoot AutoCAD Electrical and AutoCAD issues via phone/web, engage with customers to resolve problems, contribute to the Autodesk Knowledge Network, and may create webinars or training materials. This role involves collaboration with peers, backlog management, and proactive knowledge base improvements across multiple U.S. locations.

