Sr. Software Engineer I - Global Servicing Technology

American Express
Charlotte
Workplace: HybridFull timeUSD 123,000 - 215,250 annuallyFunction: Software EngineeringExperience: 8+ yearsSkills: ["Communication","Stakeholder management","Mentoring","Code review","Technical design leadership"]

Design and build cloud-native data platforms and scalable data pipelines to support global servicing experiences. Own end-to-end software development across ingestion, ETL/ELT, data modeling, and reusable data products, integrating CCaaS interaction data into enterprise analytics. Collaborate across product, engineering, architecture, analytics, and business teams, lead technical design and code reviews, and drive CI/CD and engineering best practices using cloud and DevOps tooling.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
American Express
American Express
1 month ago

Sr. Software Engineer I - Global Servicing Technology

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Design and build cloud-native data platforms and scalable data pipelines to support global servicing experiences. Own end-to-end software development across ingestion, ETL/ELT, data modeling, and reusable data products, integrating CCaaS interaction data into enterprise analytics. Collaborate across product, engineering, architecture, analytics, and business teams, lead technical design and code reviews, and drive CI/CD and engineering best practices using cloud and DevOps tooling.
Location: Charlotte
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide engineering leadership and direction to design and build software applications and automation tools supporting enterprise data platforms.
  • •Own technical aspects of software development (architecture, design, and development) for assigned systems and applications.
  • •Implement batch and streaming ingestion frameworks, ETL/ELT pipelines, and scalable, resilient data processing patterns.
  • •Integrate CCaaS interaction data and enterprise systems using REST APIs, event streaming, messaging, and batch or real-time ingestion patterns.
  • •Drive CI/CD practices and deployment automation, and lead design discussions, mentoring, and code reviews across multiple teams.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Benefits401kPaid LeaveParental LeaveLearning Budget

Key Requirements

  • •8+ years designing and building cloud-native data platforms, scalable data pipelines, and distributed data processing solutions.
  • •Experience implementing batch and streaming ingestion frameworks, ETL/ELT pipelines, and reusable data processing patterns.
  • •Strong data platform experience on Google Cloud Platform (preferred) or AWS/Azure, including services like BigQuery, Pub/Sub, and Dataproc.
  • •Expertise integrating CCaaS platforms and enterprise systems using REST APIs, event streaming, messaging, webhooks, and batch/real-time ingestion patterns.
  • •Proficiency with SQL, data modeling, data quality frameworks, and enterprise analytics enablement using cloud-native analytical platforms.
Experience:8+ yearsCloud-native data platformsETL/ELTDistributed data processingData ingestionCCaaSEnterprise analytics
Skills:CommunicationStakeholder managementMentoringCode reviewTechnical design leadership
Tech Stack:PythonPySparkSparkDataprocSQLGoogle Cloud PlatformBigQueryCloud StoragePub/SubCloud ComposerCloud RunCloud FunctionsREST APIsEvent streamingMessagingWebhooksApache KafkaData modelingData virtualizationSemantic datasets

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn