American Express

6 days ago

Sr. Software Engineer I - Global Servicing Technology

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Design and build cloud-native data platforms for servicing experiences, including scalable batch/streaming ingestion pipelines, ETL/ELT frameworks, and resilient event-driven data processing. Own technical design and software development for assigned systems, integrate Contact Center as a Service (CCaaS) data via APIs and streaming, and deliver reusable data products for enterprise analytics. Lead design discussions, code reviews, CI/CD and DevOps best practices across multiple teams.

Location: Charlotte

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Provide technical leadership and direction to engineering teams to drive continuous delivery.
•Analyze user stories and design/build software applications and automation tools, including testing and proof of concepts.
•Own the technical aspects of software development (architecture, design, and system development) for assigned applications.
•Perform hands-on development, including writing code and API specs, conducting code reviews, and supporting ongoing sprint testing.
•Develop consistent engineering practices and communicate solution design to internal and external business partners.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityParental LeaveFinancial CoachingCounseling Support

Key Requirements

•8+ years designing and building cloud-native data platforms, scalable data pipelines, and distributed data processing solutions.
•Design and implement batch and streaming data ingestion frameworks and ETL/ELT pipelines using Python, PySpark, Spark, Dataproc, and SQL (or equivalents).
•Develop data platforms on Google Cloud Platform (preferred) or AWS/Azure, using services such as BigQuery, Cloud Storage, Pub/Sub, Dataproc, Cloud Composer, Cloud Run, and Cloud Functions.
•Strong expertise integrating CCaaS and enterprise systems using REST APIs, event streaming, messaging, webhooks, and batch/real-time ingestion patterns.
•Implement CI/CD and deployment automation using Git, Jenkins, Docker, Kubernetes, and Terraform, and mentor engineers through design discussions and code reviews.

Experience:Cloud-native data platformsData pipelinesDistributed data processingBatch/streaming ingestionEvent streamingContact center analytics

Skills:CommunicationStakeholder managementMentoringTechnical leadershipCollaboration

Tech Stack:PythonPySparkSparkDataprocSQLGoogle Cloud PlatformAWSAzureBigQueryCloud StoragePub/SubCloud ComposerCloud RunCloud FunctionsApache KafkaREST APIsWebhooksCI/CDGitJenkins

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express

Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 1850

Website LinkedIn

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American Express

6 days ago

Sr. Software Engineer I - Global Servicing Technology

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Charlotte

Workplace: Hybrid

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Provide technical leadership and direction to engineering teams to drive continuous delivery.
•Analyze user stories and design/build software applications and automation tools, including testing and proof of concepts.
•Own the technical aspects of software development (architecture, design, and system development) for assigned applications.
•Perform hands-on development, including writing code and API specs, conducting code reviews, and supporting ongoing sprint testing.
•Develop consistent engineering practices and communicate solution design to internal and external business partners.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityParental LeaveFinancial CoachingCounseling Support

Key Requirements

•8+ years designing and building cloud-native data platforms, scalable data pipelines, and distributed data processing solutions.
•Design and implement batch and streaming data ingestion frameworks and ETL/ELT pipelines using Python, PySpark, Spark, Dataproc, and SQL (or equivalents).
•Develop data platforms on Google Cloud Platform (preferred) or AWS/Azure, using services such as BigQuery, Cloud Storage, Pub/Sub, Dataproc, Cloud Composer, Cloud Run, and Cloud Functions.
•Strong expertise integrating CCaaS and enterprise systems using REST APIs, event streaming, messaging, webhooks, and batch/real-time ingestion patterns.
•Implement CI/CD and deployment automation using Git, Jenkins, Docker, Kubernetes, and Terraform, and mentor engineers through design discussions and code reviews.

Experience:Cloud-native data platformsData pipelinesDistributed data processingBatch/streaming ingestionEvent streamingContact center analytics

Skills:CommunicationStakeholder managementMentoringTechnical leadershipCollaboration

Tech Stack:PythonPySparkSparkDataprocSQLGoogle Cloud PlatformAWSAzureBigQueryCloud StoragePub/SubCloud ComposerCloud RunCloud FunctionsApache KafkaREST APIsWebhooksCI/CDGitJenkins

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York City, United States

Founded: 1850

Website LinkedIn