Associate Manager Full-time - Las Vegas Premium

Samsonite
Las Vegas
Workplace: OnsiteFull timeFunction: Energy & Utilities OperationsSkills: ["Client service","Leadership","Coaching","Communication","Time management"]

Lead retail performance as part of the TUMI Retail team by driving exceptional client experience, building strong client relationships, and meeting personal and store sales/KPI goals. Coach and develop store associates through roleplay, training content, and 360-degree feedback. Ensure compliance, manage timecards, uphold brand visual standards, and help de-escalate and resolve client situations while adapting communication and operations to change.

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FursaFursa
Samsonite
Samsonite
10 hours ago

Associate Manager Full-time - Las Vegas Premium

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead retail performance as part of the TUMI Retail team by driving exceptional client experience, building strong client relationships, and meeting personal and store sales/KPI goals. Coach and develop store associates through roleplay, training content, and 360-degree feedback. Ensure compliance, manage timecards, uphold brand visual standards, and help de-escalate and resolve client situations while adapting communication and operations to change.
Location: Las Vegas
Workplace: Onsite
Employment Type: Full time
Job Function: Energy & Utilities Operations
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline sales goals and KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Plan, prioritize, and champion change with strategic initiative; take pride in performance and complete tasks by deadlines.
  • •Help teach training content via roleplay and coaching; support store manager with associate training and development and complete quarterly personal development goal setting.
  • •Provide coaching and feedback by articulating strengths, goals, and opportunities; demonstrate critical thinking and solution-oriented behavior.
  • •Ensure compliance by managing timecards for payroll accuracy, completing training (Tumi University), adhering to policies, and maintaining visual merchandising/client experience standards.

Pay and Benefits

Perks:Work-life BalanceTrainingPaid LeavePet InsuranceEmployee DiscountEapHealth InsuranceDentalVision401kLife InsuranceCommuter Benefits

Key Requirements

  • •Strong passion for the TUMI lifestyle, clients, and product assortment.
  • •Proven success meeting sales goals and KPI metrics.
  • •Strong sales and client experience, preferably in the luxury market.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • •Ability to lead by example with integrity and strong time management skills.
Skills:Client serviceLeadershipCoachingCommunicationTime management

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn