Senior Machine Learning Scientist

Intercom
London
Workplace: HybridFull timeFunction: Data Science & Machine LearningExperience: 3-5 yearsEducation: mastersSkills: ["Communication","Teamwork","Collaboration","Problem-solving","Critical-thinking"]

Join a product-focused ML team to define and prototype new machine learning features, research algorithms, and rapidly move models from offline evaluation to production. Collaborate with Product, Design, and engineering to ship impactful ML products, iterate on experiments, and apply cutting-edge techniques (including transformers) to improve customer experiences at a fast-growing startup.

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FursaFursa
Intercom
Intercom
11 months ago

Senior Machine Learning Scientist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 28 minutes agoStatus: Live

Job Summary

Join a product-focused ML team to define and prototype new machine learning features, research algorithms, and rapidly move models from offline evaluation to production. Collaborate with Product, Design, and engineering to ship impactful ML products, iterate on experiments, and apply cutting-edge techniques (including transformers) to improve customer experiences at a fast-growing startup.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Sr. Manager level

Key Responsibilities

  • •Identify areas where ML can create value for our customers.
  • •Identify the right ML framing of product problems.
  • •Work with teammates and Product and Design stakeholders.
  • •Conduct exploratory data analysis and research.
  • •Research and identify the right algorithms and tools.

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityPensionHealth InsuranceDentalRelocationCycle-to-workPaid Leave

Key Requirements

  • •Broad applied machine learning knowledge.
  • •3-5 years applied ML experience.
  • •Practical statistics knowledge (experiment design, dealing with confounding).
  • •Intermediate programming skills.
  • •Strong communication skills and ability to work across disciplines.
Experience:3-5 yearsMachine learningAISaaS
Education:Master's
Skills:CommunicationTeamworkCollaborationProblem-solvingCritical-thinking
Languages:English
Tech Stack:PythonSQLMatplotlibTransformersMachine learning

Company Brief

Intercom
Provides a customer messaging platform combining chat, bots, and product tours to help businesses convert, engage, and support customers across their lifecycle. Integrates with CRM and workflow tools for personalized in-app and email communication.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn