Stage Experience Lead - Full Time (Vancouver, BC, CA, V5Z 2M9)

Sephora
Vancouver
Workplace: OnsiteFull timeCAD 22.85 - 28.55 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Communication","Influencing","Team building","Coaching","Client service"]

Oversee all sales floor departments within a Sephora location, supporting areas such as Beauty, Skincare, Fragrance & Haircare. Ensure on-stage cast follow Sephora’s selling model, respond to client feedback, and partner on client-related issues. Support World selling training on Client Interactive Technology, help with in-store events, and coach performance within your assigned area to drive sales and exceptional client service.

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FursaFursa
Sephora
Sephora
5 days ago

Stage Experience Lead - Full Time (Vancouver, BC, CA, V5Z 2M9)

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Last checked: 9 hours agoStatus: Live

Job Summary

Oversee all sales floor departments within a Sephora location, supporting areas such as Beauty, Skincare, Fragrance & Haircare. Ensure on-stage cast follow Sephora’s selling model, respond to client feedback, and partner on client-related issues. Support World selling training on Client Interactive Technology, help with in-store events, and coach performance within your assigned area to drive sales and exceptional client service.
Location: Vancouver
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Oversee all sales floor departments within the assigned Sephora location (e.g., Beauty, Skincare, Fragrance & Haircare).
  • •Ensure on-stage cast properly execute Sephora’s selling model and support timely responses to client feedback.
  • •Support training of World selling cast on Client Interactive Technology in partnership with their direct manager.
  • •Support in-store events as needed to achieve store goals and client needs.
  • •Coach and address performance and development needs within the assigned area through regular check-ins with direct reports.

Pay and Benefits

Salary: CAD 22.85 - 28.55 hourly

Key Requirements

  • •1–3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Excellent verbal and written communication skills with the ability to influence business partners at all levels.
  • •Demonstrated ability to create teams by attracting and identifying talented store leaders who can train and develop cast.
  • •Ability to execute Sephora’s selling model and support outstanding client service.
  • •Coach and support performance management situations and ensure timely follow-up on improvement feedback.
Experience:1-3 years
Skills:CommunicationInfluencingTeam buildingCoachingClient service

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn