Bellman, SIRO One Za'abeel (Dubai, AE)

Kerzer International
Dubai
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Communication","Hospitality mindset","Attention to detail"]

Ensure smooth, welcoming guest arrivals and departures by handling luggage and personal belongings with care. Serve as a brand ambassador through warm, friendly assistance, proactively addressing guest requests and answering questions. Maintain strong knowledge of property outlets, hours, amenities, and local information to provide thoughtful personalization. Help manage entrance access and traffic control, uphold LQA standards, and ensure hotel entrance and luggage areas stay clean and tidy.

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Kerzer International
Kerzer International
12 hours ago

Bellman, SIRO One Za'abeel (Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Ensure smooth, welcoming guest arrivals and departures by handling luggage and personal belongings with care. Serve as a brand ambassador through warm, friendly assistance, proactively addressing guest requests and answering questions. Maintain strong knowledge of property outlets, hours, amenities, and local information to provide thoughtful personalization. Help manage entrance access and traffic control, uphold LQA standards, and ensure hotel entrance and luggage areas stay clean and tidy.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Liaise with front office to support smooth guest arrival and departure, welcoming guests and opening the hotel door.
  • •Proactively assist guests with requests during their stay and answer questions in a friendly and caring manner.
  • •Handle guest luggage on arrival and departure, keeping items secure and maintaining cleanliness in the luggage storage area.
  • •Maintain visibility and offer assistance in the lobby entrance area; open car doors and help transport luggage efficiently.
  • •Monitor the entrance area and control access/traffic, support hotel flag procedures, ensure LQA standards compliance, and report/take appropriate actions when needed.

Key Requirements

  • •Previous experience in the hospitality industry.
  • •Excellent customer service skills.
  • •Fluent English speaking; other languages are a plus.
  • •Friendly and approachable demeanor with a willingness to assist guests.
  • •Ability to provide warm, precise support for arrivals, departures, and guest requests.
Experience:Hospitality
Skills:Customer serviceCommunicationHospitality mindsetAttention to detail
Languages:English

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn