Personal Banker II - Melrose Park, IL (Bilingual/Spanish preferred)

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeUSD 41,600 - 66,600 annuallyFunction: Banking, Lending & CreditExperience: 1+ yearsSkills: ["Customer experience","Consultative selling","Professional communication","Risk awareness","Decision-making"]

Deliver an exceptional customer experience by building long-term relationships with existing and prospective clients through consultative sales and service. You’ll help customers understand and meet their financial needs across their lifecycle, maintain product and process knowledge, and collaborate with internal partners to resolve issues. The role also emphasizes risk accountability and uses customer credit and financial information to recommend appropriate solutions. Bilingual Spanish is preferred.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

Personal Banker II - Melrose Park, IL (Bilingual/Spanish preferred)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Deliver an exceptional customer experience by building long-term relationships with existing and prospective clients through consultative sales and service. You’ll help customers understand and meet their financial needs across their lifecycle, maintain product and process knowledge, and collaborate with internal partners to resolve issues. The role also emphasizes risk accountability and uses customer credit and financial information to recommend appropriate solutions. Bilingual Spanish is preferred.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Create a memorable customer experience by building, maintaining, and enhancing relationships through proactive outreach in person, by phone, or other channels.
  • •Use a consultative approach to identify customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and other financial information to ensure customers receive solutions aligned to their needs.
Travel: Low travel

Pay and Benefits

Salary: USD 41,600 - 66,600 annually

Key Requirements

  • •High school diploma/GED and 1 year of customer service experience (or a college degree or equivalent military experience).
  • •Experience in a sales environment; financial industry experience is a plus.
  • •Bilingual (Spanish preferred).
  • •Ability to analyze credit and financial information and make sound decisions.
  • •S.A.F.E. Act registration required at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:1+ yearsFinancial servicesCustomer serviceSales
Skills:Customer experienceConsultative sellingProfessional communicationRisk awarenessDecision-making
Certifications:S.A.F.E. Act registration (NMLS)
Languages:Spanish

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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