Customer Experience Banker - Mansfield Rd

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customers’ financial goals and needs, recommend appropriate deposit and banking products, and process transactions accurately while balancing daily. Provide exemplary customer service, educate customers on consumer deposit offerings, and follow a disciplined sales approach that includes referrals and outbound follow-up, while adhering to all operational and regulatory policies.