PRADA Client Advisor Aoyama (Tokyo, JP)

Prada Group
Tokyo
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Responsibility","Customer-focused","Professional demeanor","Teamwork","Communication"]

Deliver exceptional, memorable client experiences as a PRADA brand ambassador. Own individual and store sales targets by combining outstanding service, strong product and brand knowledge, and omnichannel clienteling across store and e-commerce. Build long-term relationships by collecting client information, maintaining accurate CRM records, and driving future business opportunities. Handle client feedback and complaints with support from leaders and customer service teams.

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Prada Group
Prada Group
3 days ago

PRADA Client Advisor Aoyama (Tokyo, JP)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Deliver exceptional, memorable client experiences as a PRADA brand ambassador. Own individual and store sales targets by combining outstanding service, strong product and brand knowledge, and omnichannel clienteling across store and e-commerce. Build long-term relationships by collecting client information, maintaining accurate CRM records, and driving future business opportunities. Handle client feedback and complaints with support from leaders and customer service teams.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Center clients and create a warm, refined environment aligned with the Client Journey Ceremony.
  • •Aim to exceed individual sales targets through strong sales performance and contribute to overall store success.
  • •Maintain high service and sales quality while showing strong motivation to achieve KPI targets.
  • •Demonstrate deep understanding of product knowledge and PRADA history, culture, and brand DNA in client communication.
  • •Actively gather client information, accurately input it into the CRM system, and build/strengthen relationships to create future business opportunities.

Key Requirements

  • •High school education or higher.
  • •Passion for fashion and being a PRADA fan.
  • •Sales and client-building experience with luxury brands, premium luxury, or select shops.
  • •Strong experience selling Ready-to-wear, Shoes, and Leather Goods.
  • •Fluent use of foreign languages (English, Chinese, Korean, etc.) with business-level Japanese skills; prior experience related to external sales is a plus.
Experience:Luxury fashionPremium luxurySelect shops
Education:High School
Skills:ResponsibilityCustomer-focusedProfessional demeanorTeamworkCommunication
Languages:JapaneseEnglishChineseKorean
Tech Stack:CRMSmartphone

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn