Service Account Manager - Senior

Trane Technologies
United States
Workplace: OnsiteFull timeUSD 98,300 - 195,264.99 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Conflict management","Consultative selling","Problem solving","Prioritization","Relationship building"]

Lead customer conversations for Trane’s commercial HVAC service offerings, using business-level insights to establish value and create demand. Build long-term relationships with building owners, qualify opportunities, and provide consultative solutions that drive efficient, sustainable building outcomes. Facilitate the buying process with business cases and financial proformas, resolve conflicts and complaints, and partner with sales teams to grow existing accounts and support service agreements.

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Trane Technologies
Trane Technologies
51 minutes ago

Service Account Manager - Senior

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Source: Company careers pageValidated by: Fursa AI
Last checked: 51 minutes agoStatus: Live

Job Summary

Lead customer conversations for Trane’s commercial HVAC service offerings, using business-level insights to establish value and create demand. Build long-term relationships with building owners, qualify opportunities, and provide consultative solutions that drive efficient, sustainable building outcomes. Facilitate the buying process with business cases and financial proformas, resolve conflicts and complaints, and partner with sales teams to grow existing accounts and support service agreements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Lead customer conversations with business-level insights to establish value and create demand.
  • •Facilitate the customer buying process, including developing project business cases, financial proformas, and validating business outcomes.
  • •Manage complaints, resolve conflicts, and negotiate solutions while maintaining positive customer relationships.
  • •Use consultative selling to build trusted relationships, identify client requirements, and offer solutions that meet customer needs.
  • •Conduct industry and market analysis, qualify opportunities, and collaborate with sales teams to promote service agreements and support account growth.
Travel: Low travel

Pay and Benefits

Salary: USD 98,300 - 195,264.99 annually
Perks:Health Insurance401kPaid LeaveTuition AssistanceAdoption Assistance

Key Requirements

  • •5+ years of demonstrated experience or a BA/BS (Arts/Sciences).
  • •5+ years of solution sales experience with a track record of achieving and exceeding sales targets.
  • •Ability to engage multiple stakeholders, influencers, and key decision makers.
  • •Demonstrated ability to generate and qualify leads, hold customer conversations, and close/grow account relationships.
  • •Strong financial and business acumen, with a self-starter mindset.
Experience:5+ years
Education:Bachelor's in Arts/Sciences (BA/BS)
Skills:Conflict managementConsultative sellingProblem solvingPrioritizationRelationship building
Licenses:Valid driver’s license

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn