Dispatch/Customer Service Representative

Crh
Colorado, United States
Workplace: OnsiteFull timeUSD 19 - 22 hourlyFunction: Customer Support (Service Desk)Skills: ["Customer service","Teamwork","Judgment","Planning","Professionalism"]

Schedule and dispatch customer material orders, taking telephone orders and ensuring timely, accurate delivery to assigned job sites. Maintain communication with existing and future customers, keep dispatch facilities and equipment in working order, and coordinate new or replacement equipment requests. Follow company safety policies and MSHA/OSHA regulations while reporting issues to the appropriate managers and completing other assigned supervisory duties.

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FursaFursa
Crh
Crh
1 month ago

Dispatch/Customer Service Representative

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Schedule and dispatch customer material orders, taking telephone orders and ensuring timely, accurate delivery to assigned job sites. Maintain communication with existing and future customers, keep dispatch facilities and equipment in working order, and coordinate new or replacement equipment requests. Follow company safety policies and MSHA/OSHA regulations while reporting issues to the appropriate managers and completing other assigned supervisory duties.
Location: Colorado, United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Receive telephone orders from customers.
  • •Dispatch truck fleet according to customer demands.
  • •Ensure timely and accurate material delivery to assigned job sites.
  • •Maintain communication with current and future customers.
  • •Follow company policies and MSHA/OSHA regulations for safe working procedures and environmental best practices, and report problems as required.
Travel: Low travel

Pay and Benefits

Salary: USD 19 - 22 hourly
Perks:Health InsuranceDentalDisabilityRetirement SavingsWellness Stipend

Key Requirements

  • •High school diploma or GED (preferred).
  • •Knowledge of the concrete and construction industry (preferred).
  • •2 years’ experience in order taking and concrete dispatch (preferred).
  • •Ability to read, write, and communicate effectively with customers and employees.
  • •Excellent customer service skills and strong ability to perform job-related math/measure and interpret information.
Experience:ConstructionConcrete
Skills:Customer serviceTeamworkJudgmentPlanningProfessionalism
Tech Stack:Database software

Company Brief

Crh
Global building materials business supplying aggregates, cement, asphalt, ready-mixed concrete, and construction products and services to the construction industry across Europe, North America and other markets.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1970
WebsiteLinkedIn