Assistant Manager Technical

HSBC
Kuala Lumpur
Full timeFunction: Administration & Executive AssistanceSkills: ["Client service","Communication","Teamwork","Leadership","Process improvement"]

Lead day-to-day collateral management operations within the Collateral Services team in HSBC Markets & Securities Services’ Middle Office. You’ll support collateralization of OTC/Repo/FX products, handle margin calls and client valuation distribution, and ensure controls, dispute alignment, and timely escalation. Act as a primary escalation point, perform root-cause analysis to prevent operational issues, contribute to process improvement, and support contingency planning and change testing.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
HSBC
HSBC
1 day ago

Assistant Manager Technical

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead day-to-day collateral management operations within the Collateral Services team in HSBC Markets & Securities Services’ Middle Office. You’ll support collateralization of OTC/Repo/FX products, handle margin calls and client valuation distribution, and ensure controls, dispute alignment, and timely escalation. Act as a primary escalation point, perform root-cause analysis to prevent operational issues, contribute to process improvement, and support contingency planning and change testing.
Location: Kuala Lumpur
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Provide daily operations support to carry out controls and mitigate operational and reputational risk.
  • •Perform collateral management activities for OTC/Repo/FX products, including margin calls and dispute process alignment.
  • •Act as a primary contact for escalation issues across business and clients and ensure timely escalation to senior management.
  • •Perform root-cause analysis to eradicate causes of issues and help prevent recurrence.
  • •Support process improvement, testing of new workflows/tools, and update business contingency plans.

Key Requirements

  • •Intermediate Microsoft Excel skills.
  • •Basic knowledge of derivative products and financial markets.
  • •Understanding of financial products, including equity/fixed income OTC derivatives and FX products (ISDA/CSA knowledge is a plus).
  • •Ability to adhere to internal and external procedures, policies, and regulations.
  • •Strong written and oral communication with a high standard of client service.
Skills:Client serviceCommunicationTeamworkLeadershipProcess improvement
Tech Stack:Excel

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn