Student Success Coach

Campus
Austin
Workplace: RemoteFull timeFunction: OtherEducation: bachelorsSkills: ["Communication","Empathy","Time management","Relationship-building","Coaching","Documentation"]

A Student Success Coach manages a caseload of Campus students, guiding them through course planning, time management, and goal-focused coaching. You’ll perform proactive outreach, build relationships, track progress, and collaborate with Admissions and Onboarding to ensure students stay accountable and connected to their long-term goals in a fast-paced startup education environment.

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FursaFursa
Campus
Campus
9 months ago

Student Success Coach

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

A Student Success Coach manages a caseload of Campus students, guiding them through course planning, time management, and goal-focused coaching. You’ll perform proactive outreach, build relationships, track progress, and collaborate with Admissions and Onboarding to ensure students stay accountable and connected to their long-term goals in a fast-paced startup education environment.
Location: Austin
Workplace: Remote
Employment Type: Full time

Key Responsibilities

  • •Build lasting relationships with students through coaching sessions, check-ins, and ongoing outreach
  • •Conduct proactive outreach via phone, text, and chat to keep students engaged and accountable
  • •Coach students through personal, academic, and motivational challenges, demonstrating empathy while helping students stay accountable for their own progress
  • •Help students break down big goals into actionable next steps
  • •Track progress using various dashboards

Pay and Benefits

Perks:Health InsuranceDentalVision401kRemote WorkPaid Holidays

Key Requirements

  • •Bachelor's degree
  • •Strong organizational and caseload management skills, including clear documentation, proactive prioritization, and effective use of tools to manage follow-up and track student progress
  • •Ability to build relationships and navigate emotionally sensitive conversations with professionalism and clarity
  • •Proven ability to manage a high volume of outreach and follow-up
  • •Experience working in education, psychology, nonprofit, coaching, or advising (nice-to-have)
Experience:Education
Education:Bachelor's
Skills:CommunicationEmpathyTime managementRelationship-buildingCoachingDocumentation
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Campus
Campus is an accredited, online two‑year college offering live classes and certificate programs taught by professors from leading universities, combining a technology platform with coaching and transfer pathways to prepare students for careers or further study.
Industry: Higher Education
Company Size: Small (11 to 50 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: New York, United States
Founded: 2020
Glassdoor
Glassdoor: 4.3
WebsiteLinkedInGlassdoor