Counter Sales Associate

Serve as a knowledgeable, customer-first advisor for plumbing and HVAC contractor customers. Engage shoppers at the counter, phone, and email to recommend solutions, leverage product expertise, and drive sales growth through upsell and cross-sell. Use catalogs, computer systems, and manufacturer databases to find parts and provide accurate information, process transactions, manage special orders, and maintain an organized, professional counter environment while following safety requirements.