Client Service Representative (Thailand)

Manage day-to-day client account requirements within the Client Service team while delivering excellent customer service. Support junior staff on designated client accounts, coordinate pre-artwork build activities using Trident/client artwork management tools, and maintain tracking documents. Clarify client requirements, schedule and release products to meet agreed timelines, prepare quotes and invoices, and coach/mentor team members. Identify issues and recommend process improvements, including supporting technology changes through testing.