Branch Manager 3 - Harvard Village Office

U.S. Bancorp
Cleveland
Workplace: OnsiteFull timeUSD 80,280 - 98,120Function: Business OperationsExperience: 3-4 yearsEducation: bachelorsSkills: ["Adaptive coaching","Conflict resolution","Accountability","Critical thinking","Relationship management"]

Lead and manage one or more branch locations to deliver an excellent customer experience aligned with U.S. Bank culture and core values. You’ll coach, develop, mentor, and train team members while ensuring goals, banking law compliance, and operational standards are met. Drive customer growth by identifying financial needs, recommending products and services, and partnering with internal teams across wealth, business banking, mortgage, and payments.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
4 days ago

Branch Manager 3 - Harvard Village Office

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Last checked: 20 hours agoStatus: Live

Job Summary

Lead and manage one or more branch locations to deliver an excellent customer experience aligned with U.S. Bank culture and core values. You’ll coach, develop, mentor, and train team members while ensuring goals, banking law compliance, and operational standards are met. Drive customer growth by identifying financial needs, recommending products and services, and partnering with internal teams across wealth, business banking, mortgage, and payments.
Location: Cleveland
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Ensure team members provide an excellent customer experience aligned to U.S. Bank culture and core values.
  • •Lead and manage branch(es) to meet goals and maintain compliance with banking laws and regulations.
  • •Coach, develop, mentor, and train team members using independent judgment to perform necessary duties.
  • •Identify customer financial resources and provide direction/recommendations to appropriate banking products and services.
  • •Act as a leader for customer experience, expand the customer base, and promote U.S. Bank products within the local market/community.

Pay and Benefits

Salary: USD 80,280 - 98,120
Perks:Health InsuranceDentalVision401kLife InsuranceParental LeavePaid LeavePaid HolidaysAdoption AssistanceLong-term Disability

Key Requirements

  • •Bachelor’s degree, or equivalent work experience.
  • •Three to four years of experience working in a sales, retail management, or banking environment.
  • •Ability to obtain and maintain National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including passing required criminal background and credit checks.
  • •Thorough product/service knowledge and knowledge of regulatory, policy, and compliance issues.
  • •Solid understanding of retail product, teller/platform functions, and sales techniques to process transactions, balance cash, and open accounts.
Experience:3-4 yearsBankingRetail salesSalesFinancial services
Education:Bachelor's
Skills:Adaptive coachingConflict resolutionAccountabilityCritical thinkingRelationship management
Certifications:NMLS

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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