LiveKit

3 weeks ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Own the long-term technical relationship for a portfolio of LiveKit’s most strategic voice AI and real-time engineering accounts. Lead architecture reviews, drive product adoption, and coordinate the internal team behind each customer. Translate field signal into roadmap feedback, run executive business reviews, and lead critical escalations during major launches—while shaping LiveKit’s TAM playbook as one of the first hires.

Location: London

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Own the technical relationship and long-term outcomes for a portfolio of strategic accounts.
•Drive architecture reviews and design consultations to model growth and guide scaling.
•Deepen product adoption by identifying capability gaps between customer builds and the platform.
•Partner across LiveKit teams to deliver day-to-day technical work and handle escalations.
•Lead executive business reviews connecting platform health to business outcomes and feed roadmap-relevant feedback.

Travel: Medium travel

Pay and Benefits

Salary: GBP 126,000 - 148,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionPaid Leave

Key Requirements

•8+ years in technical, customer-facing roles such as TAM, Solutions Architect, Sales Engineer, or a senior engineering role with heavy customer exposure.
•Demonstrated track record as a trusted technical voice for engineering customers when the path forward is unclear.
•Fluency in developer-platform fundamentals including APIs, SDKs, frameworks, and deployment patterns for technical conversations with engineers.
•Comfort with real-time, distributed, or developer-platform systems and understanding customer challenges at scale.
•Ability to proactively track customer health and communicate precisely with engineers and executives, including writing and in-person interactions.

Experience:8+ years

Skills:Customer focusProblem-solvingTechnical communicationOwnershipExecutive communication

Tech Stack:APIsSDKsFrameworksDeployment patternsWebRTCSIPMedia serversVoice AILLM agent systemsVoice AI pipelinesPythonJavaScriptTypeScriptGoOpen sourceSlack

Company Brief

LiveKit

LiveKit provides an open-source realtime cloud and developer platform for building, deploying, and scaling voice, video, and physical AI agents with low-latency WebRTC infrastructure and edge services for production voice/video applications.

Industry: Cloud Computing

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Jose, United States

Founded: 2021

Glassdoor: 5.0

Website LinkedIn Glassdoor

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LiveKit

3 weeks ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: London

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Own the technical relationship and long-term outcomes for a portfolio of strategic accounts.
•Drive architecture reviews and design consultations to model growth and guide scaling.
•Deepen product adoption by identifying capability gaps between customer builds and the platform.
•Partner across LiveKit teams to deliver day-to-day technical work and handle escalations.
•Lead executive business reviews connecting platform health to business outcomes and feed roadmap-relevant feedback.

Travel: Medium travel

Pay and Benefits

Salary: GBP 126,000 - 148,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionPaid Leave

Key Requirements

•8+ years in technical, customer-facing roles such as TAM, Solutions Architect, Sales Engineer, or a senior engineering role with heavy customer exposure.
•Demonstrated track record as a trusted technical voice for engineering customers when the path forward is unclear.
•Fluency in developer-platform fundamentals including APIs, SDKs, frameworks, and deployment patterns for technical conversations with engineers.
•Comfort with real-time, distributed, or developer-platform systems and understanding customer challenges at scale.
•Ability to proactively track customer health and communicate precisely with engineers and executives, including writing and in-person interactions.

Experience:8+ years

Skills:Customer focusProblem-solvingTechnical communicationOwnershipExecutive communication

Tech Stack:APIsSDKsFrameworksDeployment patternsWebRTCSIPMedia serversVoice AILLM agent systemsVoice AI pipelinesPythonJavaScriptTypeScriptGoOpen sourceSlack

Company Brief

LiveKit

Industry: Cloud Computing

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Jose, United States

Founded: 2021

Glassdoor: 5.0

Website LinkedIn Glassdoor