Senior System Support Engineer

Thales
Singapore
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5-8 yearsEducation: bachelorsSkills: ["Troubleshooting","Problem-solving","Stakeholder management","Collaboration","Customer satisfaction"]

Deliver end-to-end installation, checkout, integration, and testing (ICIT) for Thales radar systems during Defence project phases, including acceptance and performance testing. Resolve technical issues with users and stakeholders, support overseas business line coordination, and collaborate with contractors in shipyard installation and cabling. Provide warranty support, troubleshoot reliability/maintainability improvements, and generate test reports while supporting bids when required.

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FursaFursa
Thales
Thales
3 days ago

Senior System Support Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Deliver end-to-end installation, checkout, integration, and testing (ICIT) for Thales radar systems during Defence project phases, including acceptance and performance testing. Resolve technical issues with users and stakeholders, support overseas business line coordination, and collaborate with contractors in shipyard installation and cabling. Provide warranty support, troubleshoot reliability/maintainability improvements, and generate test reports while supporting bids when required.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage and resolve technical issues reported by users to ensure timely resolution and coordinate with project stakeholders.
  • •Support ICIT for radar systems onboard military platforms, including installation, checkout, integration, and testing.
  • •Participate in system interface integration tests and work with platform contractors on mechanical installation and cabling in shipyards.
  • •Set up radar systems, align and calibrate equipment, and conduct acceptance tests in harbour and performance tests at sea with test reporting.
  • •Support end-users and maintenance teams during warranty, monitor system performance, and implement continuous technical improvements (and support bids when required).
Travel: Low travel

Key Requirements

  • •Degree/Diploma in Electrical & Electronic or Computer Engineering (or related discipline).
  • •Minimum 5–8 years of engineering experience working in Communication/Surveillance/Sensors projects.
  • •Knowledge of Linux system, Wireshark, and network and cybersecurity.
  • •Experience performing system maintenance and handling SLA, with strong troubleshooting and problem-solving skills.
  • •Singapore citizenship is mandatory; able to work independently and collaboratively and occasionally work outside office hours.
Experience:5-8 yearsSurveillanceSensorsRadar
Education:Bachelor's in Electrical & Electronic or Computer Engineering
Skills:TroubleshootingProblem-solvingStakeholder managementCollaborationCustomer satisfaction
Tech Stack:LinuxWiresharkNetworkCybersecurity

Eligibility

Nationality:Singapore National

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn