Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Interpersonal communication","Problem-solving","Adaptability"]

Coordinate equipment rentals at an onsite facility, guiding customers through the EquipmentShare rental process using the proprietary T3 platform. Respond to inbound leads and customer inquiries, resolve requests and complaints, and maintain customer relationships to ensure satisfaction. Expand the customer base by building relationships with contractors and company principals, educating customers on cost savings and efficiency, and developing sales approaches to improve market share and customer experience.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Coordinate equipment rentals at an onsite facility, guiding customers through the EquipmentShare rental process using the proprietary T3 platform. Respond to inbound leads and customer inquiries, resolve requests and complaints, and maintain customer relationships to ensure satisfaction. Expand the customer base by building relationships with contractors and company principals, educating customers on cost savings and efficiency, and developing sales approaches to improve market share and customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Maintain and nurture customer relationships to ensure customers are 100% satisfied and kept up to date
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications
  • •Expand the customer base by building relationships with contractors and construction company principals
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym MembershipPaid Volunteer

Key Requirements

  • •High school diploma or equivalent
  • •Strong interpersonal and problem-solving skills focused on resolving customer problems
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Strong ability to adapt in a fast-paced, growing company and stay educated on EquipmentShare products and services
  • •Demonstrated care for listening to customers and guiding them through the rental experience
Education:High School
Skills:Customer focusRelationship buildingInterpersonal communicationProblem-solvingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn