Hermes

1 month ago

CDD - Chargé d'expérience client H/F - vendredis/samedis/dimanches

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Join Hermès Deauville as a part-time customer experience ambassador, welcoming customers, guiding them to departments, and delivering a high-end hospitality experience. You will manage omnicanal customer interactions, maintain store ambiance, and build relationships with VIP and regular clients while representing the brand with discretion and excellent communication.

Location: France

Workplace: Onsite

Employment Type: Contract

Seniority: Entry level

Key Responsibilities

•Greet customers warmly and provide an outstanding in-store experience.
•Guide customers to the appropriate department and liaise with the sales advisor.
•Offer beverages to customers and maintain cleanliness of spaces as part of high-end hospitality.
•Manage omnicanal support (web to shop, shop to shop, remote assistance when needed).
•Build and maintain relationships with VIPs and regular clients; gather feedback for continuous improvement.

Key Requirements

•Experience in welcoming customers in a retail store or luxury hospitality setting.
•Excellent elocution and communication skills.
•Dynamic, enthusiastic, and able to work well in a team.
•Excellent interpersonal relations and client service mindset.
•Proficiency in English (spoken at an interview level).

Experience:1+ yearsRetailLuxury

Skills:CommunicationCustomer serviceTeamworkInterpersonal skillsProblem-solving

Languages:FrenchEnglish

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

1 month ago

CDD - Chargé d'expérience client H/F - vendredis/samedis/dimanches

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: France

Workplace: Onsite

Employment Type: Contract

Seniority: Entry level

Key Responsibilities

•Greet customers warmly and provide an outstanding in-store experience.
•Guide customers to the appropriate department and liaise with the sales advisor.
•Offer beverages to customers and maintain cleanliness of spaces as part of high-end hospitality.
•Manage omnicanal support (web to shop, shop to shop, remote assistance when needed).
•Build and maintain relationships with VIPs and regular clients; gather feedback for continuous improvement.

Key Requirements

•Experience in welcoming customers in a retail store or luxury hospitality setting.
•Excellent elocution and communication skills.
•Dynamic, enthusiastic, and able to work well in a team.
•Excellent interpersonal relations and client service mindset.
•Proficiency in English (spoken at an interview level).

Experience:1+ yearsRetailLuxury

Skills:CommunicationCustomer serviceTeamworkInterpersonal skillsProblem-solving

Languages:FrenchEnglish

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn