Retail Sales Lead

Schnitzer Steel
Canada
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Teamwork","Mentorship","Problem-solving","Communication"]

Lead daily retail operations by supporting the Store Management Team with exceptional customer service, operational excellence, and guidance for team priorities. Serve as an in-store expert on automotive parts identification, helping customers resolve complex product, compatibility, and system-level questions. Train and mentor team members through hands-on coaching and ongoing skill development, while helping manage shifts, cash-handling compliance, and safety standards during peak traffic periods.

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Schnitzer Steel
Schnitzer Steel
3 months ago

Retail Sales Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead daily retail operations by supporting the Store Management Team with exceptional customer service, operational excellence, and guidance for team priorities. Serve as an in-store expert on automotive parts identification, helping customers resolve complex product, compatibility, and system-level questions. Train and mentor team members through hands-on coaching and ongoing skill development, while helping manage shifts, cash-handling compliance, and safety standards during peak traffic periods.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Support Store Management with operational excellence and consistent customer-experience expectations.
  • •Provide expert assistance on automotive parts identification, compatibility, and system-level product questions.
  • •Train and mentor team members through hands-on coaching and ongoing development to improve parts-identification accuracy and product knowledge.
  • •Help execute shift action plans by setting expectations, delegating tasks, and communicating variances for timely corrective action.
  • •Uphold safety standards, store policies, asset safeguarding, and cash-handling procedures, including register countdowns and receipt validation.

Pay and Benefits

Perks:Health InsuranceDentalVisionAnnual BonusRetirement

Key Requirements

  • •Experience supporting customers directly and guiding less-experienced team members.
  • •Experience handling customer payments across multiple payment methods.
  • •Proficiency in Microsoft Office Suite and email applications.
  • •Ability to work a flexible retail schedule, including weekends, holidays, and occasional overtime, and support nearby store locations as assigned.
  • •Ability to read, write, and communicate clearly and professionally in English.
Experience:RetailAutomotive parts
Skills:Customer serviceTeamworkMentorshipProblem-solvingCommunication
Languages:EnglishSpanish
Tech Stack:Microsoft Office SuiteEmail

Company Brief

Schnitzer Steel
Radius Recycling processes ferrous and nonferrous scrap metal and operates recycling facilities, mill services, and downstream metal recovery operations. It serves industrial, commercial, and retail customers across North America with circular-economy materials solutions.
Industry: Recycling & Waste Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Portland, United States
Founded: 1906
WebsiteLinkedIn